Instructional Designer

Job description

DESCRIPTION

At Amazon.com, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

We are looking for an instructional designer with excellent people skills and leadership development experience to join a team tasked with developing employees at every level within Amazon’s OpsTech IT organization. This is an individual contributor role on a highly collaborative team. The instructional designer will need to manage stakeholders, design and develop highly engaging and interactive learning solutions (live simulations, case studies, etc.), and collaborate closely with team members. In particular, this candidate needs to have experience in developing both skills based training content and leadership development content for a classroom, virtual classroom, and performance-based support (such as job aids). This position is ideally located in Nashville, TN.

Critical Responsibilities and Skills:
Key Responsibilities:
· Design innovative learning solutions incorporating multiple formats and relevant adult learning activities, including classroom and virtual instructor-led material.
· Design performance support materials, such as job aids, storyboards for micro-learning videos, and other materials.
· Develop facilitator guides, participant guides, Power Point decks and other materials.
· Design and help facilitate train-the-trainer knowledge transfer sessions for new programs as required, and support facilitators.
· Design and implement the overall evaluation strategy for each offering, including learning impact for the business.
· Facilitate on occasion key learning programs in either a physical classroom or virtual setting, including the launch of any pilot programs.

PREFERRED QUALIFICATIONS

· Master’s degree in relevant field or Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g. CPLP, CPT, PMP, etc.)
· Relevant professional certifications a plus, such as 360 performance assessments, MBTI, StrengthsFinder, etc.
· Experience developing training for an IT organization where majority of workforce is remote.
· Experience with web design or web development
· Experience designing global learning solutions for a diverse audience

· Ability to create training on new products or services under aggressive timelines

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Desired profile

BASIC QUALIFICATIONS

· At least 5 years work experience in the area of instructional design, ideally on both IT and leadership development topics.
· Experience in development with eLearning tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, Flash and Software technology like HTML, Javascript for learning portal design.
· Ability to collaborate with subject matter experts, global stakeholders, and managers.
· Experience with multi-media development (audio, video, and/or animation)
· Excellent writing and editing skills.
· Experience in facilitating programs in person and virtually.
· Proven project management experience and the ability to prioritize, manage and complete multiple projects with tight deadlines.
· Applied knowledge of measurement, statistics and program evaluation for leadership offerings.
· Expertise in Microsoft Office applications including PowerPoint, Word, Excel, and SharePoint.
· B.A. in relevant field, with a preference for instructional design or human performance technology.
· Ability to travel up to 25%.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age