Graduate Cloud Support Associate - Ireland (Dublin)

Job description

DESCRIPTION

Cloud Support Graduate - Amazon Web Services (Ireland)

We are looking for outstanding candidates to join our international team at our Amazon Development Center in Ireland as a Cloud Support Graduate.
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is continually evolving and is a place where motivated employees thrive and also where employee ownership and accountability lead to meaningful results.
Amazon is a place where builders can build. From day one, you will be working with experienced engineers and designers who love what they do. You will drive your own learning and development with guidance and coaching from your manager and team, not to mention the excellent long-term development prospects you would expect from one of the world's leading online businesses.

Job Responsibilities:
Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Cloud Support Engineer who helps individuals and businesses take their computing infrastructures and applications into the Cloud.

As a member of the AWS Support team, you will be at the forefront of Cloud technologies with interactions with the full breadth of AWS services. You will be surrounded by people that are smart, passionate about cloud computing, and believe that world class support is critical to customer success.

Every day will bring new and exciting challenges on the job while you:
· Learn and use ground-breaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world
· Work directly with Amazon Web Service Engineers to help reproduce and resolve customer issues
· Leverage your day to day experiences to provide feedback to internal AWS teams on how our customers use our services
· Drive customer communication during critical events

Desired profile

BASIC QUALIFICATIONS

Basic Qualifications
· Completed or currently on a Bachelors/ Masters degree related to computer science, information technology or information systems
· User level knowledge of Linux (Basic administration), Networking (Basic), Troubleshooting and Internet fundamentals