Global Rapid Asset Deployment (RAD) Integration Manager

Job description

DESCRIPTION

The Ops Tech IT Supply Chain organization manages and is responsible for a wide variety of hardware testing and deployment, new device launches and project initiatives that cross business teams and operations groups within Amazon Fulfillment IT. This position will ensure that the integration project delivery team will build, assemble, maintain, and refine implementation processes and ensure successful project delivery. The primary function is to define and deliver global solutions which aid in the speed and scalability of Ops Tech IT and our global operations partners.
In this role, you will:

· Manage a team of Integration Engineers, technicians and Project Managers
· Recruit, retain, and develop a team capable of delivering high quality services
· Develop and coach the various team members
· As required, define and correct performance issues
· Mentor new and existing team members in best practices and the implementation cycle requirements
· Work collaboratively with Supply Chain management team
· Monitor and ensure adherence to the RAD implementation methodology
· Maintain high levels of client satisfaction
· Ensure accuracy and timely reporting of project revenue forecasts, as requested
· Manage team productivity to ensure projects are on-time and within planned hours
· Manage team assignments and resource allocation
· Enhance and enforce knowledge management participation
· Contribute to knowledge management and process improvement initiatives
· Ensure team members have a comprehensive understanding of the overall project deliverables
· Ensure all projects are appropriately staffed and monitor weekly progress against stated project plan
· Serve as an escalation point and coach team through challenging implementation issues
· Monitor use of implementation methodology and toolkit for consistent practices and standards

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in supply chain, program management, engineering, business or other quantitative discipline.
· 5+ years of people management
· 5+ years of relevant work experience in supply chain, program management, planning manufacturing, implementation/delivery environment related field.
· Two+ years of working experience with IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar.