Driver Trainer - DXW2 - Sunday to Wednesday

Job description

DESCRIPTION

Driver Training
Amazon Logistics (AMZL) delivers packages and smiles to Amazon customers every day. We're looking for motivated, customer-focused individuals who want to join our team training AMZL Drivers on package delivery and vehicle operation. As a Delivery Support Coordinator, you will train Drivers on safe driving practices and high quality customer service when delivering packages to homes, retail locations, and other delivery locations. In this position you will play a key role in keeping our commitment to exceed customer expectations and make sure customer orders, large or small, are delivered on time at the right place.
General Responsibilities:
· Partner with station's Operations Managers, Dispatchers, and Area Managers to coordinate, to facilitate, and to measure training related activities for the Delivery Station
· Track performance and provide identified retraining and process improvement opportunities
· Support standard work and safety programs at the station
· Drive the execution of all learning related audits and perform any operational audit initiatives
· Facilitate and conduct daily training classes to groups of up to 20 people including in station classes and on road ride along's.

Desired profile

BASIC QUALIFICATIONS

· High School Diploma or equivalent
· A valid driver's license
· Experience using a transportation management system, as well as MS office products
· Previous customer service experience
· Flexible to work weekends and or evenings