The Maintenance Enterprise Asset Management (EAM) Administrator is responsible for the overall asset management, work planning, and spare part inventory using Infor EAM software at a North American facility. This position is also responsible for training new EAM Administrators at a regional level; maintaining parts/asset data accuracy and equipment hierarchy in the Infor EAM system; and rolling out standard workflows for work requests, preventive maintenance programs, project requests, and inspections, etc. Job responsibilities include, but are not limited to:
* Measure and publish facility’s PI metrics to the management team; interpret data, troubleshoot process, and make recommendations based on findings.
* Develop and maintain accuracy of equipment metadata by regularly collecting and inputting information, such as; manufacturer, model, serial number, and system structure information. The data is maintained in EAM and equipment is labeled/barcoded or identifiable in the facility.
* Develop and maintain accuracy of Work Order related data:
* User Setup, Employees, Shifts, Crews, and Supervisors
* Adding Equipment to PM Plans, Schedules, and Work Packages
* Defining Scheduled due dates or initial meter points of system generated WOs
* Develop and maintain FC specific PM Plans, Schedules, Routes, and Work Packages
* Support management in the review of WO Data accuracy such as; Equipment on WOs, Booked Hours (Employee and Vendors), parts usage, WO type, closing codes and WO Comments.
* Support management in the scheduling and assigning of work. Manage work orders in the system, ensure proper creation, planning, update and closure of work orders.
* Develop and maintain accuracy of spare parts metadata by regularly collecting and inputting information, such as; supplier, catalog number, min/max quantities, pricing, manufacturer, and part numbers.
* Drive materials management process in the facilities store, including but not limited to:
* Create and or Generate Requisitions, POs, PO Receipts (EAM & Oracle)
* Develop and maintain the 5s of the store
* Work with facilities team to develop and maintain lists of critical spares
* Audit materials management process with regularly scheduled cycle counts
* Support management with data to implement corrective action as discovered in cycle counts, KPIs or other EAM data.
* Work with facilities team to reduce costs and improve parts quality
* Works with corporate EAM Business Analysts to roll out new functionality, standard object coding scheme, Preventive Maintenance (PM) procedures and scheduling; and EAM reports.
* Provides software trainings to end users and new EAM Administrators; serves as liaison for problem solving and escalation.
* Coach and educate staff on the EAM functions and best practices for performing tasks. Serves as Tier 1 EAM support for the Reliability and Maintenance Engineering (RME) team
* 2-year Associate degree (or professional training) in Business Administration, Information System, Engineering or related fields.
* 4+ years’ working experience working with enterprise asset management software suit. Infor EAM ASE is highly desired.
* 2+ years’ data analysis experience in the facilities maintenance program, specifically in asset management and spare part optimization.
* User training experience is desired.
* Must be self-driven, organized and be able to work in a fast paced team environment.
* Proven written and verbal communication skills.
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Ideal candidate profile
* High School Diploma or equivalent.
* 3+ years’ experience working with enterprise software and an understanding of standard work process.
* 3+ years’ experience using Word, Excel, and Power Point, etc.
* Customer service and project management experience.
* 3+ years’ experience planning, scheduling and auditing overall facilities/maintenance activities.
* Proficient with Microsoft Projects software.
* Travel up to 15% is required