Cloud Support Engineer (Networking) - AWS coming to Egypt to hire for Ireland

Job description

DESCRIPTION

Amazon has a history and tradition of leading the world in Web-related technologies and services. Now, with Amazon Web Services (AWS) you have the chance to join us as a Developer Support Engineer who helps individuals and businesses take their computing infrastructures and applications into the Cloud.

We will come to Egypt in March to hold last round interviews. This is based in Dublin, Ireland.

What can you expect from a life in the Amazon Cloud as a Cloud Support Engineer?

You will be surrounded by people that are wickedly smart, passionate about cloud computing, and believe that world class support is critical to customer success.
Every day will bring new and exciting challenges on the job while you:
· Learn and use groundbreaking technologies
· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
· Interact with leading technologists around the world
· Work directly with Amazon Web Service architects to help reproduce and resolve customer issues
· Leverage your extensive customer support experience to provide feedback to internal AWS teams on how our customers use our services
· Drive customer communication during critical events

Desired profile

BASIC QUALIFICATIONS

· Basic Linux system administrator skills
· Experienced with Linux system monitoring and analysis
· Good understanding of distributed computing environments
· Technology-related Bachelor's degree or equivalent work experience
· Excellent oral and written communication skills
· Customer service experience / strong customer focus
· Strong multi-tasking skills
· Strong analysis and troubleshooting skills and experience
· Self-starter who is excited about learning new technology