Business Intelligence Engineer, Transportation Execution

Job description

DESCRIPTION

Are you excited about how information insights can bring value to our transportation team. We are looking for a self-driven, insightful, results-oriented Business Intelligence Engineer to join the North America Transportation team. Our team mission is to drive improvements to customer experience, performance, and cost across Amazon’s transportation systems, from initial delivery promise to final delivery to our customers. This is a tremendous opportunity for Business Intelligence Engineers who want to develop creative, new, and innovative ways of interacting with and interpreting business key performance indicators, and shape the future of Amazon Transportation systems.

Responsibilities include:
· Create, support, improve, and deep dive transportation metrics to provide actionable insights related to delivery cost and customer experience. This will require data gathering and analysis, partnering with external teams, synthesis and modeling, problem solving, and communication of insights and recommendations.
· Develop scalable and self-serve analytical and visualization solutions to identify anomalies and support team projects. This will involve creating and maintaining reports and dashboards using tools such as SQL, AWS Redshift/S3, Tableau, QuickSight, Shiny, R, and Amazon Metrics, etc.
· Perform ad hoc deep dives to understand drivers for transportation issues and opportunities, as well as support North American and Global transportation teams with special projects.
· Work with business program owners to build data sets, reports, dashboards, and other products that answer their specific business questions.
· Collaborate with data engineers/scientists and other business intelligence engineers to design data architecture and implement data pipelines to automate manual solutions.
· Develop a deep understanding of Amazon’s supply chain and AWS’s vast data sources and tools.

PREFERRED QUALIFICATIONS

· Graduate degree in Engineering, Logistics, or another quantitative field preferred.
· Experience with Tableau or R-Shiny
· Experience with all of the following: Ruby, Oracle, Redshift, SQL, R
· Machine learning experience a plus.
· Familiarity with supply chain management concepts - forecasting, planning, optimization, and logistics - gained through work experience or graduate level education.
· Excellent communicator at all levels internal and external, both spoken and written.
· Passionate about the customer experience, and takes a data-driven approach to identifying and prioritizing the most impactful efforts.
· Ability to remain flexible in a rapidly changing space and are adept at learning new tools and systems.
· Ability thrive in an environment that is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with cross-functional business and technical teams.
· Ability to be decisive in an often ambiguous environment.

Amazon offers competitive packages including comprehensive health care, 401(k), restricted stock units, growth potential and a challenging and exciting work environment.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Desired profile

BASIC QUALIFICATIONS

· BS in Computer Science, Operations Research, Industrial Engineering, Mathematics/Applied Mathematics, Economics/Applied Economics or in another quantitative and engineering field OR 2+ years of Amazon experience
· 3+ years of experience in using quantitative analysis, including but not limited to forecasting, regression modeling and statistical process control.
· 3+ years of experience with BI analytics/ reporting/visualization tools
· 3+ years of experience with any of the following: Ruby, Oracle, Redshift, SQL, R