Business Analyst, AWS Training & Certification

Job description

DESCRIPTION

The AWS Training and Certification organization educates customers, partners, and AWS Employees globally on AWS products, solutions, and best practices. We are seeking a talented and experienced Business Analyst to report on trends and metrics to influence business strategies for the AWS Training and Certification organization.

As part of the AWS Training and Certification (T&C) Business Intelligence and Data Analytics team you will analyze data and reports to provide insights on program trends and performance to support business decisions. We are looking for someone who is comfortable getting into data and understanding patterns and performance to summarize and present to business stakeholders. The right candidate will be passionate about working with large datasets and should be someone who loves to bring data together to answer complex business questions that deepen our understanding of our business drivers. As a Business Analyst within AWS, you will have the exciting opportunity to help analyze and deliver data driven insights that will broaden AWS's penetration in the cloud computing market.

The ideal candidate will have a background in analyzing and deriving insights from data by using SQL, analytics, and business intelligence tools (e.g. Tableau). A successful candidate should have the technical proficiency to leverage software tools and reports and the business proficiency to summarize their findings and report to the AWS Training and Certification leadership team. Strong writing and communication skills are a must to be successful in the role.

Responsibilities:

Serve as a key member of the AWS Training & Certification Business Intelligence and Data Analytics team by turning data into actionable insights and providing support for strategic initiatives.

Conduct analysis of existing metrics and create new metrics that will be shared with the Global Operations Team and executive stakeholders.

Leverage internal tools including Tableau and AWS Redshift to deliver data driven recommendations, reports, findings, and presentations to internal stakeholders.

Influence the decisions through effective verbal and written communication and logical reasoning.

Manage numerous requests concurrently and strategically, prioritizing when necessary.

Support cross-functional teams and projects by providing data driven insights.

Drive and support projects that help build AWS into the most customer-centric technology platform.

Desired profile

BASIC QUALIFICATIONS

Bachelor's degree in Finance, Business, Technology, or a similar discipline with analytical bias

3+ years of relevant work experience as a business analyst, financial analyst, or similar position requiring analysis

1+ years of experience in data analytics

Advanced proficiency with Microsoft Office (Word, Excel, and PowerPoint)

Experience with business intelligence and data visualization and reporting tools (e.g. Tableau)

Experience creating presentations

Experience distilling problem definitions, models, and constraints from informal business requirements

Experience communicating and present to leadership or internal stakeholders

Experience interpreting and communicating analytics

Experience performing root cause analysis to uncover issues using data and reports