Quality Assurance Engineer- e-retail, London

Job description

Shaping the future of travel is important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

Our business success relies on our people being always passionate about what we do. We believe in aiming for excellence, taking responsibility, working together and putting our customers first.  

We encourage you to be part of new and exciting projects and for you to take the lead when it comes to your progression.

Since mobility allows you and Amadeus to grow, we always look internally first when searching for candidate.

Business environment

Amadeus e-Retail is the world's most widely used airline Internet Booking Engine (IBE).

Its award-winning user interface offers the best-in-class customer experience and helps airlines deliver all types of travel booking services including domestic and international flights, car rental, hotels and insurance. Amadeus e-Retail powers more than 260 websites for over 100 airlines in more than 110 countries around the world.

Part of the R&D-AIR-DGM-AEK (ARD, e-Retail & Kiosk) division, the ECO (e-commerce) department in London works on the full technical and functional stack of the e-retail product, including the business logic layer (“Booking Engine”) responsible for the shopping, booking and checkout orchestration, and the web layer forming the Amadeus e-Retail Product User Interface (aka xHTML or pnext)

Working entirely in Scrum and in close collaboration with other R&D teams in Nice and Bangalore, the London e-commerce teams participates in a wide range of projects where it is responsible for the complete stack : e-retail product and project CRs, revamp of the standard e-retail UI, interfaces with DCS

Purpose

The QA e-retail engineer is accountable for the quality and sign-off of the E-Retail solutions delivered to customers in monthly Agile sprints. He/She develops, executes, automates and maintains test scenarios for the tribe(s) he/she is part of. With the aim of keeping the software at the highest quality level, he/she contributes in creating a world class automated regression and feature testing campaign for E-Retail.

Key accountabilities

• Adapt to Agile methodology and implement test strategy against frequent tribe deliveries, in compliance with

• the global test strategy

• Write test plan (functional and/or non-functional and/or non-regression)

• Design, execute, maintain and automate test scripts based on customer’s requirements

• Be highly committed to create an E-Retail world class automated campaign for regression and feature testing

• As responsible of the project/product quality control, follow the results of the test campaigns and provide the appropriate sign off between each phase of the development life cycle and according to agreed entry/exit criteria

• Participate in specification reviews to provide inputs on testability requirements. Ensure testing traceability against specifications

• Work with developer teams to improve overall product quality by emphasizing defect prevention throughout the development process

• Provide information to developers in order to fix defects. Perform PTR fix verification. Give go/no-go for the load of Production PTRs

• Prepare test environment and test data, including UAT (may accompany/support the customer for all testing matters during this phase)

• Be responsible of the brush tests execution

• Acquire expertise related to QA tools usage (ALM, Selenium, Soap, AQR, TT Server, CA Service Virtualization, etc)

• Provide regular and consistent reporting on project/releases quality

• Communicate critical issues and status updates in a timely manner

• Identify areas for test improvement and monitor software quality through analysis, experience and use of metrics

• Follow-up issues and trigger actions to ensure sustainability of the product

• Work independently and have significant latitude to solve problems

• Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans

• Decisions are guided by policies, procedures and business plan; receive guidance from manager

• Provide guidance to colleagues (sometimes customers)

• Technical/functional/business/commercial awareness

Desired profile

Requirements

Education

· 
Degree educated or equivalent work experience

Functional Skills / Technical Skills

· 
Experience in test automation and large scale automated testing is a plus

· 
Experience in testing e-retail platform or a travel industry shopping and booking platform is a plus

Personal Skills

· 
Multicultural approach

· 
Accountability and proactivity

· 
Change management and flexibility

· 
Analytical and conceptual thinking

· 
Information gathering

· 
Good communication skills

The posting of vacancies and the treatment of applications are, in each Amadeus location, subject to national law and possible collective agreements with local staff representation. Internal Mobility policies vary from office to office, please check with your local HR representative the requirements and policy in place. E.g. a minimum time on position or Line Manager approval may be requested.