PDA Product Definition Analyst

Job description

Join us and shape the future of travel

Shaping the future of travel has always been important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

We work at the heart of the global travel industry.  Amadeus offers you the opportunity to learn and grow and drive your own progression in an exciting and multicultural environment.

Our people are driven by a passion for 'Where next?' If you want to shape your career and the future of travel, Amadeus is the place for you.

Shaping the future of travel is important to us at Amadeus. Today, with technology getting smarter by the minute, that future is more exciting than ever.

Our business success relies on our people being always passionate about what we do. We believe in aiming for excellence, taking responsibility, working together and putting our customers first.

We encourage you to be part of new and exciting projects and for you to take the lead when it comes to your progression.

Since mobility allows you and Amadeus to grow, we always look internally first when searching for candidate.

Amadeus is currently recruiting experienced Product Development Analysts. Based at Heathrow, this position is required to specificy requirements and test plans as part of delivery of projects. The Product Development Analysts works very closely with colleagues and needs to be able to work in a fast-paced and exciting environment.

The salary for this position is competitive.

Applications close 03 August 2016

Main Accountabilities and Activities

Planning:

·  Responsible for major, complex and also smaller projects within the Product Development Team, coordinating any or all of the following areas: feasibility, functional specification, user acceptance test, regression test, Production System verification and functional support of the customer.
·  Ensuring delivery to agreed time scales.
·  Regularly reporting progress to the supervisor on assigned work.
·  Recording time accurately.
·  For regression role, provide regression coverage plans to support supervisor and report regression activities in line with procedures and test cycle (as appropriate).

Delivery

Technical Function:

·  Coordinate, Interface and communicate with Application Development and Product Management teams to maintain functional knowledge in order to permit test plan design and functional testing of bug fixes and development of regression scripts.
·  Maintain, improve and plan the evolution of test plans within an entire business area (e.g. PNL/ADL/PFS, E-ticket for DCS, Res equivalent, INV equivalent)
·  Coordinate, execute, analyse and report problems for functional tests.
·  Size specification and testing and other relevant phases for large or complex projects, providing practical and robust estimates for completing each aspect of the assigned project
·  Coordinate and conduct detailed functional analysis of complex requirements.
·  Design extensive process solutions.
·  Has responsibility for producing high profile specifications, writing test plans, conducting testing, recording results, and managing customer sign off.
·  Produce high quality documentation, using standard templates, that is clear and easy for the target audience to understand.
·  Review change requests and change proposals and feasibility studies for large or complex projects.
·  Interface with relevant departments to identify interaction with other Amadeus packages and assure functional compatibility.
·  Carry out functional product reviews with the Development team and Product Management for any project, including projects that are large or complex.
·  Coordinate testing and test product to ensure compliance of delivered functionality and functional integrity and perform functional sign-off (FVT acceptance) and / or regression sign-off (PMA).
·  For Community based products, where there is no specific end-user to perform User Acceptance Test following Functional Verification Test, take on this role
·  Verify the product is working correctly on Production once it is loaded.
·  Provide functional support for Customers.
·  Provide functional support and coordination for external suppliers.
·  For regression role: (as appropriate)
·  Demonstrate expertise in the use of Amadeus regression testing tools and methods
·  Operate and configure test systems for the weekly regression test cycle.
·  Maintain and develop software in support of the regression (COS) group test infrastructure as agreed with the Unit Manager

Business Knowledge:

·  Has good general knowledge of the business processes for the business area (e.g. DCS, Reservations, Inventory) and how they relate to other business processes in the wider Amadeus system.
·  Has in-depth knowledge and is recognised as an expert in at least three major functional business areas and ideally beyond to relate things together (e.g. For DCS: E-ticket for DCS, PNL/ADL/PFS, PN and Shoot-through, APIS/APP, automated printing and boarding, Codeshare, Check-in, Boarding, Weight and Balance, equivalent areas in Reservations and Inventory).
·  Advise customers regarding product possibilities, workarounds and possible enhancements on a large or complex functional area.
·  Build an understanding of the relationships between work processes and the business - both within and beyond the horizons of the immediate team.
·  Provide information to the Product Manager or other departments as necessary to allow elaboration of business cases and RFP responses.
·  Keep up to date with industry standards, product changes, developments and needs.
·  Influence industry standards via business contacts and working groups.
·  Actively grow knowledge of new business areas

Procedural Knowledge:

·  Gain an appreciation of the standards of work required, project life cycle and Amadeus methodologies and propose enhancements.
·  Maintain interface and communication with representatives of business units to inform them about product development.
·  Understand the specific and evolving database and environment configuration required to support functional testing and coordinate with other groups to ensure these are fulfilled.
·  For regression role, support the establishment of clear criteria for measuring regression test coverage achieved (as appropriate).

Working with Others:

·  Work cooperatively with others to achieve team goals.
·  Build stable and useful working relationships.

Skills Development:

·  Achieve agreed development milestones with regard to on the job training.
·  Ask questions, check for understanding and provide clear and precise explanations.
·  For regression, attainment of formal certification of testing to ISEB foundation level or above (as appropriate).

Work Experience:

·  Functional experience on large or complex projects
·  Business Analysis experience
·  Experience of UML design is a plus.
·  For regression, ideally 2 years experience of automated test tools and methods (as appropriate).

Skills:

·  Familiar with Desktop office software (e.g. Microsoft Office, Lotus Notes, Rational Rose UML ideally or similar applications)

Competencies:

·  Personal motivation
·  Empowerment and coaching
·  Decision making
·  Relationship and team building
·  Change management & flexibility
·  Information gathering
·  Multicultural approach
·  Analytical and conceptual thinking
·  Accountability and pro-activity
·  Influencing
·  Communication
·  Innovation
·  Customer focus
·  Industry and business expertise

All applicants must have current eligibilty to work in the UK

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