Business Analyst (m/f/d) - TPE-COO-OES

Job description

If you could change one thing about travel, what would it be? At Amadeus, you can make that happen!

Travel makes the world a better place and we are fully dedicated to improving it and making it even more rewarding. We are one of the world’s top 15 software companies: we provide technology solutions and services within the travel industry.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting? Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Summary Overview of Responsibilities:

The Chief Operating Office division (COO) is a transversal organization driving Operational Excellence, Process Excellence, Project Excellence, Transparency, Security, and Compliance.

In the role of a Business Analyst, you will be supporting transversal activities or projects. The areas of work will vary across the organization – following the transversal COO responsibility.

Major Responsibilities:

· Organize and execute assigned business projects on behalf of COO according to defined requirements
· Meet with assigned stakeholders and subject matter experts when needed and perform an initial assessment of a problematic situation
· Collect information articulated business request through a variety of methods (shadowing, interviews, surveys, reading reports etc.)
· Analyze and interpret data to unearth weaknesses and problems, and comprehend the causes
· Formulate recommendations and solutions with attention to defined requirements, capabilities and limitations forming concise reports
· Present findings and suggestions with ample justification and practical advice
· Develop detailed business plans to drive small or radical changes
· Assist or drive implementing the plan and resolve any occasional discrepancies
· Provide guidance for any occurring problems and issues.

Relevant Job Experience:

1. Qualification (School, university, equivalent, etc.)

· BSc/BA in business administration or relevant field; MSc/MA in a specialized business field will be an advantage. Preferably combined with IT.
· Courses in a business program may include accounting, management principles, financial modeling, business law, marketing, and communications.
· Certified Management Consultant is a plus.

2. Know How / Skills

· Fast learner
· Service oriented mentality
· Knowledge of diverse business matters such as IT, Marketing, HR etc.
· Proficiency in MS Office
· Outstanding communication, presentation, and interpersonal skills
· Team player, self-motivated, and ability to work independently and pro-actively Strong interpersonal skills, tenacity, and proven ability to drive results in a complex, multicultural environment and at different hierarchical levels
· Analytical mind with excellent data collection and analysis skills
· Aptitude in creative problem-solving
· Proficiency in English (written and spoken)
· French are Spanish language skills are plus.

3. Relevant Job Experience

· Proven experience 3+ years as business consultant or equivalent

Our diversity commitment: equality, diversity and inclusion are part of who we are. We’re committed to equal opportunities and treatment regardless of age, ethnicity, gender, beliefs, sexual orientation or disability.

Any duplication and display of partial or full content of our job advertisement on any support, such as brochures, websites, mail, emails, this list is not exhaustive, is strictly forbidden without prior formal Amadeus’ authorisation.

Recruitment agencies: Amadeus does not accept agency resumes. Please do not forward resumes to our jobs alias, Amadeus employees or any other company location. Amadeus is not responsible for any fees related to unsolicited resumes.

You are applying for the legal entity Amadeus Data Processing GmbH.