Technical Training Developer and Trainer

Job description

Alstom

Alstom’s approach can be summarized in one word – “fluidity”.  Alstom is a global leader in passenger, freight and mining rail transportation, signalling, and infrastructure, and sets the benchmark for innovative and environmentally friendly technologies.  Alstom builds the fastest train and the highest capacity automated metro in the world, provides a wide variety of associated maintenance, modernization, overall and refurbishment services and turnkey transportation solutions.  Our 32,000 employees worldwide rigorously apply the Alstom Code of Ethics and work closely with our community of stakeholders to deliver solutions and services that bear the brand of Alstom.  Alstom businesses had sales of € 6 billion for the 2014/2015 fiscal year.  Visit www.alstom.com to learn more about our business. 

Alstom’s approach can be summarized in one word – "fluidity". Alstom develops comprehensive and sustainable railway solutions tailored to the needs of rail operators, public authorities and passengers. From rolling stock to signalling, infrastructure, services and complete turnkey systems, Alstom offers the widest range of high-tech rail solutions. A promoter of sustainable mobility, Alstom Transport develops and markets the most complete range of equipment and services in the railway sector.

Alstom Transport’s solutions include trains, signaling, services and infrastructure, offered separately, bundled or fully integrated. As part of the deepening worldwide commitment to intermodality in transport, Alstom’s urban solutions perfectly suit the targeted development plans adopted by major cities. With its innovative and economically efficient products and services, Alstom anticipates the new challenges of urban transport and designs solutions to meet them. From high-speed and regional trains to freight solutions, Alstom offers a complete and competitive range of products and services, designed for the safety and the comfort of passengers, and answering the needs of all operators across the globe.

ALSTOM has an opening for a Technical Training Developer and Trainer in its Rochester, NY, location. As Technical Training Developer and Trainer, you will develop interactive, performance based, hands-on; instructor-led technical training courses; and conduct training at customer sites.

Job Responsibilities:

•Create and edit training materials and manuals as directed. Collaborate with technical writers. Interact with other departments to identify and collect specific data to be used in the creation of training and technical documents. Utilize departmental processes to complete various types of assignments.

• Perform and validate technical/maintenance procedures. Edit and/or create technical illustrations.

• Manage assignments and documentation submittals according to defined quality, cost, and delivery (QCD) requirements.

• Work autonomously within tight deadlines to meet customer/project specific requirements while making independent decisions concerning work products.

• Interact with the customer as required while representing the company. Conduct training (customer training, classroom training, internal training) for transit and railroad projects per specification.

• Follow ISO processes as required and maintain safety regulations.

• Travel up to 40% of the time.

Qualifications:

• Bachelor’s Degree in a related field is preferred. Master’s Degree is desired. Engineering degree is desired.

• Certification or equivalent experience in developing and delivering instructional material is preferred.

• Minimum 1 year of experience in developing and delivering instructional material.

• Training delivery experience.

• Technical writing experience.

•Experience in transit industry or electromechanical and/or microprocessor based systems.

• Experience with e-learning authoring tools and graphics, and multimedia applications.

• Proficiency using Microsoft Word, Excel, PowerPoint, and Visio, and Adobe Acrobat, FrameMaker, and Illustrator.

• Ability to work autonomously and deliver to tight deadlines.

• Ability to make independent decisions.

• Portfolio of work samples is required.

• Applicants must be US Citizens or Permanent Residents, no VISA sponsorship.

Alstom offers competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals.  Our culture supports an environment where employees can continuously learn and gain professional growth through education, exciting projects and career mobility.  Alstom recognizes your achievements and excellent performance through various performance incentive, recognition and reward programs.  Our commitment is to you, the employee. Come work in an environment that is driven by integrity, innovation and visionary thinking.  Make the switch to a new track and join Alstom today! 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Alstom is a drug-free workplace.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Accommodations for Applicants with Disabilities

Alstom provides reasonable accommodations and/or assistance to applicants with disabilities and disabled veterans (including but not limited to other protected veterans and individuals with known physical and mental limitations).  If you need a reasonable accommodation/assistance for any part of the application and/or hiring process, please contact Alstom’s Recruiting Department ************@*******.** (please use “Accommodation Request” as the subject line).