Technical Publications Trainer

Job description

Technical Writer

Drive your career to the next level as a Technical Writer with Alstom.

Transport
Alstom's approach can be summarized in one word – “fluidity”. Alstom develops comprehensive and sustainable railway solutions tailored to the needs of rail operators, public authorities and passengers. From rolling stock to signalling, infrastructure, services and complete turnkey systems, Alstom offers the widest range of high-tech rail solutions. A promoter of sustainable mobility, Alstom Transport develops and markets the most complete range of equipment and services in the railway sector.

Alstom Transport's solutions include trains, signaling, services and infrastructure, offered separately, bundled or fully integrated. As part of the deepening worldwide commitment to intermodality in transport, Alstom's urban solutions perfectly suit the targeted development plans adopted by major cities. With its innovative and economically efficient products and services, Alstom anticipates the new challenges of urban transport and designs solutions to meet them. From high-speed and regional trains to freight solutions, Alstom offers a complete and competitive range of products and services, designed for the safety and the comfort of passengers, and answering the needs of all operators across the globe.

ALSTOM has an opening for a Technical Publications Writer in its Rochester, NY, location. As a Technical Publications Writer, you will be creating product and systems manuals and training documentation.

Job Responsibilities :
· Research technical content related to O&M (Operation & Maintenance) manuals by collaborating with the Project Team, and interact with other departments to identify and collect specific data to be used in the creation of manuals, training, and technical documents. Utilize departmental processes to complete various types of assignments.
· Synthesize engineering documents and descriptions in concise, understandable explanations and develop accurate, detailed manuals to support hardware and software projects and products.
· Perform and validate technical/maintenance procedures. Edit and/or create technical illustrations.
· Manage assignments and documentation submittals according to defined quality, cost, and delivery (QCD) requirements.
· Work autonomously within tight deadlines to meet customer/project specific requirements while making independent decisions concerning work products.
· Interact with the customer as required.
· Follow ISO processes as required and maintain safety regulations.
· Willing to travel up to 20%.

Desired profile

Qualifications :

· Bachelor's Degree in related field.
· Minimum of 1 – 2 years of experience developing technical documentation.
· Proficiency using Microsoft Word, Excel, PowerPoint, and Visio, and Adobe Acrobat, FrameMaker, and Illustrator.
· Experience documenting hardware and software functionality.
· Ability to edit and create line drawings.
· Experience developing instructional material.
· Strong technical aptitude working with electromechanical and/or microprocessor based systems.
· Ability to work autonomously and deliver to tight deadlines.
· Ability to make independent decisions.
· Portfolio of work samples is required.
· Applicants must be US Citizens or Permanent Residents, no VISA sponsorship.
We offer competitive salaries, an excellent benefits package, and flexible work options, as well as a uniquely diverse and unified team of professionals. Our culture supports an environment where employees can continuously learn and gain professional growth through education, exciting projects, and career mobility. ALSTOM recognizes your achievements and excellent performance through various performance incentive, recognition, and reward programs. Our commitment is to you, the employee.

Come work in an environment that is driven by integrity, innovation, and visionary thinking. Join ALSTOM today, and energize your future!

About ALSTOM
Alstom is a global leader in the world of power generation, power transmission and rail infrastructure and sets the benchmark for innovative and environmentally friendly technologies. Alstom builds the fastest train and the highest capacity automated metro in the world, provides turnkey integrated power plant solutions and associated services for a wide variety of energy sources, including hydro, nuclear, gas, coal and wind, and it offers a wide range of solutions for power transmission, with a focus on smart grids. Our 93,000 employees rigorously apply the Alstom Code of Ethics and work closely with our community of stakeholders to deliver solutions and services that bear the label with Alstom. The Group had sales of $27.2 (20.3 euros) billion for the 2012/2013 fiscal year.

Alstom is an Equal Opportunity Employer. Alstom is an EOE of protected Veterans.
Alstom is a drug-free workplace.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected Veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected Veterans.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(A). This regulation prohibits discrimination against qualified individuals on the basis of disability, requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

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