Senior Operational Resilience Specialist

Job Summary: 

The Senior Operational Resilience Specialist is a leading member of the globally operating resilience team of Allianz Commercial. Embedded in a group of experts based around the world, you design defense strategies and implement tactical measures which protect the organization's processes, IT assets, employees and facilities against threats. Domains include outsourcing/third party risk management (TPRM), business continuity management (BCM), emergency response (ER) & crisis management (CM) and physical security (PS). In this role, you develop requirements into practical, operational measures and also coach other team members. While you are going to hold global lead responsibility for selected focus domains, you direct the delivery for the Asia region (Singapore, India, Hong Kong, South Korea, Japan) across all domains. 

Key Responsibilities: 

• Strengthen operational resilience across Asia: Design and continuously improve frameworks for business continuity, crisis management, incident management, and outsourcing/TPRM, ensuring critical operations can withstand and recover from disruptions. 

• Ensure regulatory compliance and governance: Monitor adherence to regulatory requirements, conduct risk assessments and audits, and maintain clear documentation, reporting and control frameworks across resilience and outsourcing activities. 

• Lead resilience planning and testing: Deliver activities such as business impact analyses, develop and maintain continuity and crisis plans, and lead regular crisis simulations and business continuity tests to validate preparedness and identify improvement areas. 

• Manage incidents and regulatory coordination: Act as a key contact during operational disruptions, support incident and crisis response, coordinate regulatory notifications, e.g. for material outsourcing arrangements, and ensure timely escalation and resolution when needed. 

• Drive governance, reporting and risk insights: Maintain resilience and outsourcing/TPRM registers, deliver regular reporting to senior stakeholders, perform third-party concentration risk analysis, and monitor regulatory developments to keep frameworks up to date. 

• Engage, train and influence stakeholders: Provide expert guidance to leaders and teams, translate complex regulatory requirements into practical actions, and deliver training and awareness initiatives to build a strong operational resilience culture across the region. 

Key Requirements: 

• Multiple years' experience in one or several safeguarding functions. Examples include incident management, business continuity, data protection, compliance, information security, or physical security. 

• Project management-type working style, i.e. structuring unfamiliar topics into manageable actions and orchestrating multiple activities simultaneously. 

• Command a gravitas which allows to influence without authority and enables to steer resilience topics across the local teams in Asia region countries. 

• Ability to remain calm and effective during high-intensity periods. 

• Experience in applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision-making is highly beneficial.   

• Confidence to drive own topics independently. 

• Willing to work with teams across times zones. 

• Good education in business, technology or (political) science fields. 

• Fluency in English is a must, and fluency in additional languages are advantageous.