Senior Injury Management Specialist

Job description

SENIOR INJURY MANAGEMENT SPECIALIST– PERSONAL INJURY – DARWIN, NT

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About the role

To support the continued development of our Injury Management, Health and Wellbeing model across CTP Claims, we have identified an opportunity for a permanent position for a Senior Injury Management Specialist based in our Darwin office. Reporting to the National Manager for Injury Management and Programs, you will use your strong injury management, strategic, and leadership skills to optimise claims outcomes through a person-centred approach to customer experience.

In this role, you will work within a supportive team environment and can develop your leadership skills and contribute to strengthening our injury management framework.

• Driving the success of the Injury Management program to optimise claims outcomes, excellence in customer experience and meeting compliance requirements
• Coordinating with the injury management team to ensure a consistent and positive claimant experience.
• Collaborating with claims operations and treatment providers to develop strategies for reducing the human and financial costs to Allianz through structured processes and practices
• Proactively identifying opportunities to improve claim outcomes across the business.
• Establishing and maintaining provider management relationships to enable support to the business
• Coaching and mentoring claims teams
• Developing leadership skills and contributing to strengthening our injury management framework
• Fostering a collaborative and supportive team environment, encouraging innovation and teamwork

About you

• Tertiary qualifications in a relevant discipline and/or industry accreditation
• Extensive experience in injury management relating to claims management, occupational rehabilitation, and/or return to work
• Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation
• Coaching and mentoring experience
• Demonstrated ability to use clinical reasoning for decision making
• People Leadership highly desired

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About our culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers