Senior Consultant (m/f/d) - Allianz Consulting - Claims Management

Job description

Allianz Consulting is the internal consulting division of the Allianz Group. Based in Munich, Paris, Milan, Trivandrum, Pune, Singapore, Barcelona and New York, our dedicated global teams of over 600 consultants share a joint vision: to be the consulting partner of choice for Allianz Group core segments, transforming the future of Allianz from within. We bring deep industrial and functional expertise to fulfill our clients' needs, ranging from strategy, market management, sales and distribution, IT, organization, claims and operations to central functions and Agile methodologies.

Allianz Consulting's structure focuses on competencies and delivery. Therefore, we are set up in individual Core Service Clusters and Growth Areas:

• Life
• P/C
• Sales
• Productivity
• Resilience
• Sustainability
• Central Functions

We are looking for a (Senior) Consultant (m/f/d) with a solid track-record of mastering the claims domain to join our Performance Steering & Claims Transformation Practice Area and work jointly on Claims Excellence engagements of different scope and complexity. Projects span across topics of strategic importance to claims such as digital customer interaction, process design and reengineering, claims automation and anti-fraud among many other to create impact for the Allianz group worldwide. The focus of the (Senior) Consultant position is to complete projects from inception through delivery and provide outstanding consulting services to Allianz entities worldwide. If you want to make a difference, then Allianz Consulting is the place to be!

Key Responsibilities

• Provide end-to-end client engagements within project deadlines, including the full scope of deliverables, problem and conflict resolution, well thought stakeholder management all supported by Allianz Consulting's strong community of experts. Analyze customer needs and develop creative solutions to serve them best
• Help develop thought leadership and building Allianz Consulting solutions while identifying opportunities for new business and supporting with pitches
• Ensure adequate personal development of colleagues through mentorin

Key Requirements/Skills/Experience

• University degree or equivalent experience
• 2-3 years of firsthand experience in core insurance with focus on claims operations and management or consultancy with focus on claims (P&C or L&H)
• Demonstrate expert knowledge of AI frameworks, leverage AI tools in everyday tasks, and consult clients on AI adoption for successful business transformation
• Solid experience in project management in several roles, settings, and methods
• Advanced knowledge of the Microsoft Office package, and proficiency in virtual collaboration tools such as Microsoft Teams and WebEx
• Well-developed presentation, facilitation and conflict management skills
• Fluency in written and spoken English mandatory, German is a clear plus, other languages would bring extra points

Desired requirements /skills /experience

• First experience in change management, quality management, integration and re-organization
• Understanding of business process design, -mapping, -analysis, -mining and re-engineering
• Fundamentals of business case design
• International work experience (min. 6 months)

We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.