Property Underwriting Manager Vic/Tas
Melbourne (Melbourne) Logistics
Job description
PROPERTY UNDERWRITING MANAGER– COMMERCIAL – VIC/TAS
At Allianz, we’re proud to named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of this role is to lead and manage the Property Underwriting team to provide professional underwriting standards to internal and external customers, develop and implement required underwriting action plans and to deliver quality service and financial targets to Plan, whilst always ensuring adherence to company risk, underwriting and compliance standards.
About the role
· Leading and coaching a high-performing and supportive team of Property Underwriters.
· Delivering financial goals as set out in the plan that meet both GWP and profit objectives.
· Working with Distribution teams to ensure a highly responsive service mindset is being adopted that actively contributes to a strong customer-centric culture.
· Establishing a strategic planning rhythm for pipeline and renewal opportunities with Distribution to maximize conversion and retention rates.
· Managing workflow processes across the Property Underwriting team to ensure market-leading customer service is being delivered to maintain positive Net Promoter Score (NPS) results.
· Contributing to the design of new systems, processes, and procedures with the view of delivering superior underwriting functions.
· Developing and implementing targeted business optimization initiatives to ensure Underwriting meets customer and people targets.
· Facilitating an inclusive and collaborative environment with all Commercial initiatives and programs to further build on Allianz People Attributes and ensure diverse thinking and the best outcomes.
· Actively promoting and driving risk management activities with customers to effectively deliver on loss ratio targets and portfolio results.
· Developing reports to monitor productivity and service standards across renewals, new business, endorsements, and loss control key metrics.
· Identifying local risk and compliance issues and developing and implementing resolution plans.
About you
· Extensive experience in an operational Property Underwriting role in a general insurance organisation. Experience in leading high-performing teams and mentoring team members is highly desirable.
· Comprehensive understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
· Demonstrates enthusiasm and ability to optimise business value to customers by delivering high quality services and positive customer experiences to sustain and enhance the customer base.
· Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions.
· Pays high attention to detail by completing tasks with thoroughness and accuracy and can quickly identify errors or inconsistencies within information.
· Ability to interpret and analyse complex information, extract meaningful insights, and evaluate options for decision making.
· Excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence.
· Tertiary qualifications in a relevant discipline and industry accreditations, where necessary.
Please note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience!
Benefits and perks
· Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
· Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
· Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
· Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
· For more details about our benefits, visit the Allianz Careers site.
About our culture
We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work. We’re committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers