Property Assessor (On-Road)

Job description

PROPERTY ASSESSOR (ON - ROAD)– CUSTOMER AND OPERATION – DARWIN (6-MONTHS SECONDMENT)  

At TIO, our strength lies in our deep understanding of the unique conditions faced in the Territory year after year, from floods to cyclones and everything in between. We provide a comprehensive range of insurance products for both personal and business needs, including home, motor, marine, business, and workers' compensation.  

Proudly employing Territorians, our local claims team and contact centre are ready when our customers need us most. As a division of Allianz Australia Insurance Limited, a member of the global Allianz Group, TIO is backed by one of Australia’s largest general insurers.  

Join us. We’re for Territorians. 

About the role

• Plan, prioritise, and manage workflows to deliver timely, accurate property claim outcomes that meet or exceed customer expectations.
• Conduct site inspections and assess property damage to determine cause, extent, and required repairs.
• Prepare detailed scopes of work and estimate repair costs, ensuring quality and cost efficiency.
• Collaborate with builders, trades, and suppliers to progress claims and resolve issues effectively.
• Assess coverage and liability, manage complex claims, and ensure compliance with standards, governance, and continuous improvement practices

About you

• Relevant experience in property assessing, insurance, building, or related fields.
• NT Driver Licence.
• Strong technical knowledge of insurance principles, property damage, building materials, and repair methodologies.
• Demonstrated analytical and critical thinking skills to interpret complex information and support sound decision-making.
• Excellent communication and stakeholder management skills, with proficiency in systems, software, and applying policy wording to claims scenarios.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.