Manager Content Platforms

Job description

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

 

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

 

Let’s care for tomorrow, so we can create a better future together, for everyone.

 

The primary purpose of this role is to lead the delivery, management, and optimisation of all Allianz Australia content platforms. Executing the strategic vision for the transition of offline sales and service to an online environment. This is a 12 month Maternity Leave contract. 

You'll be responsible for
·  Champion digital strategy to manage the delivery of the overall digital production and measure the impact on sales through our Allianz and Partner sites.
·  Manage the delivery of signature digital customer experiences to align with strategies to win, retain, and grow customers.
·  Review and manage owned sites and platforms to ensure quality, accuracy, and alignment with brand and customer experience strategy.
·  Provide resource planning to deliver squad and project outcomes.
·  Establish and promote standards, best practices, and guidelines within their production discipline, ensuring consistency, quality, and efficiency in work processes and deliverables.
·  Integrate insights from multiple sources and channels to develop insights and recommendations for continuous improvement of platforms, working across stakeholder groups to identify and develop optimisation initiatives.
·  Lead and coach team members to develop capability continuously, and build high high-performing, collaborative, and engaged team.
·  Monitor the progress and performance of their production discipline, tracking key metrics and indicators. They use data-driven insights to identify trends, areas for improvement, and opportunities for optimization.

About you
·  Tertiary qualifications in Marketing, Digital Marketing, Information Technology or similar.
·  Extensive experience in Digital engagements, establishing customer expectations, and delivering quality artifacts as a framework for project delivery.
·  Significant experience in customer journey management, user experience design, digital analytics and user experience optimisation in a corporate, or consulting environment.
·  Ideally experience in the Insurance industry with a comprehensive understanding of relevant regulatory and/or legislative compliance requirements that impact Allianz Australia.
·  Demonstrated evidence of technical proficiency with Adobe or similar MarTech systems, software databases, reporting and communication tools.

What's on offer
·  Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
·  A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
·  An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & hybrid working.
·  Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
·  Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
·  Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
·  The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers