Key Account Manager

Job description

工作概述及目的
•通过对现有客户的管理和追加销售，以及开发新的业务合作伙伴/渠道来实现销售目标

主要职责
•通过管理现有客户，包括业务回顾、客户咨询、对账、付款和确定追加销售机会，推动销售目标。
与相关部门合作，监督新项目的签约、系统集成和实施。
•在销售支持团队的支持下，领导招标流程和续订。
•与潜在客户、新客户和销售渠道（如经纪人）建立良好关系。
•与法务、财务、承销、运营和其他部门密切合作，以达到目标并提高客户体验。
•收集并提供有关行业趋势、市场洞察和客户期望的反馈，以推动业务改进。
•根据需要及时准确地记录Salesforce中的所有机会和活动。
•支持业务重点并参加必要的培训。

岗位要求
•本科及以上学历（保险相关专业优先）
•良好的客户关系和解决问题的能力
•3年以上保险行业销售工作经验（有旅游和人身意外事故经验者优先），经纪人或旅游/电子商务/在线旅行社。
•具有开放和创新的思维，并具有良好的沟通技巧
熟练运用英语进行各方面的工作

Job summary and purpose
• To achieve sales targets by manaing and upselling to exisiting clients, as well as developing new business partners/channles

Key responsibilities/What you do
• Drive sales targets by managing existing clients, including business reviews, client inquiries, reconciliation, payments, and identifying upsell opportunities.
• Oversee new project contracting, system integration, and implementation in collaboration with relevant departments.
• Lead tender processes and renewals, with support from the Sales Support Team.
• Build relationships with prospects, new clients, and sales channels (e.g., brokers).
• Collaborate closely with Legal, Finance, Underwriting, Operations, and other departments to meet targets and enhance customer experience.
• Collect and provide feedback on industry trends, market insights, and customer expectations to drive business improvements.
• Timely and accurately record all opportunities and activities in Salesforce as required.
• Support business priorities and attend training as required.

Key requirements/What you bring
• Bachelor‘s Degree or above (insurance-related major preferred)  
• Strong client engagement and problem solving skills
• 3+ years sales work experience in insurance sector (preferably with Travel and Person Accident experience), Brokers, or Travel/E-commerce/OTA.
• Demonstrate an open and creative mindset with excellent communication skills
• Proficient in working with English across all aspects

76197 | Sales & Distribution | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.