Head of Broker Account Management

Job description

Summary of Role: 

To manage and support an Account Management team who must negotiate and renew a portfolio of policies through the Specialist Broker network. Steer Account Managers towards growth and help them retain profitable portfolios, in accordance with company strategy.

Main Tasks: 

• Conduct performance and salary reviews for direct reports
• Lead recruitment activities for the Account Management team
• Oversee training and development of staff to build capability and expertise
• Manage annual leave and team resource planning
• Drive innovation and lead change management initiatives across the team
• Steer and empower the team to retain a profitable portfolio aligned with business objectives
• Meet and engage with customers to strengthen relationships and identify opportunities
• Maintain strong, collaborative relationships with Brokers
• Develop and execute strategies in partnership with Brokers and Customers
• Negotiate effectively both internally (cross-functional stakeholders) and externally (Brokers and Customers)
• Support and contribute to internal projects and business improvement initiatives
• Manage corporate entertainment activities and associated budgets
• Maintain management reports and leverage data insights for strategic planning and decision-making
• Intervene promptly and effectively when issues arise within the portfolio to minimise risk and protect profitability

What we are looking for: 

• Communication – Excellent verbal and written communication skills
• Industry Experience – Proven experience in a financial servicing and/or sales environment
• Negotiation – Strong negotiation skills with the ability to influence at all levels
• Product Knowledge – Good understanding of Allianz Trade products and services
• Market Expertise – Extensive knowledge of the credit insurance market
• Broker Relationships – Demonstrated ability to build and maintain strong Broker relationships
• Technical Proficiency – Ability to create and maintain advanced Excel spreadsheets for reporting and analysis
• Collaboration – Ability to work effectively and collaborate with different departments across the business
• Problem-Solving – Innovative mindset with the ability to find solutions for challenges
• Driving Licence – Full UK Driving Licence

What We Offer:

• Life Assurance: Secure your future with our comprehensive life assurance plan.
• Health Cash Plan: Access to a health cash plan to support your well-being.
• Income Protection: Financial security in case of unforeseen circumstances.
• Hybrid Working: Flexibility to work both remotely and in-office.
• Employee Share Incentive Plan: Opportunity to participate in our share incentive plan.
• Insurance Discounts: Various discounts on insurance through the Allianz Partnership.
• Additional Benefits: And much more to support your personal and professional growth

We are seeking candidates who are naturally curious and have a keen interest in technology and innovation. As we navigate the future, we value individuals who are eager to stay updated with the latest digital trends and advancements. The ideal candidate should demonstrate a proactive approach to learning and adapting to new tools and technologies, especially Artificial Intelligence (AI) powered tools, showcasing a forward-thinking mindset that aligns with our vision for growth and progress.

#United Kingdom

#NEUR