Customer Relationship Executive (CRE) - Enterprise

Job description

Reports to:  Enterprise Sales Manager

 

Location:  Elm Park, Dublin 4 (Hybrid Working Model)

 

About Allianz:

 

As a trusted insurance partner to over 700,000 customers in Ireland, Allianz has built a reputation for trust, integrity, and outstanding customer service for over 100 years.

 

Role Summary:

 

Manage broker relationships in the Southeast/Midwest Region of Ireland, working mainly remotely with occasional office attendance. You will drive growth and retention, align with Allianz's strategic goals, and enhance broker relationships through proactive management.

 

Key Responsibilities:

 

·  Maximize growth and retention with brokers.
·  Develop and implement strategic plans.
·  Maintain productive relationships with key brokers.
·  Deliver optimal outcomes in target segments.
·  Conduct performance reviews of broker relationships.
·  Analyse broker data for performance improvement.
·  Promote the Allianz brand and provide market feedback.
·  Drive continuous customer experience improvements.

 

Required Experience and Qualifications:

 

·  Minimum 3 years’ experience in General Insurance (Commercial).
·  CIP (Certified Insurance Professional) qualification.
·  Proven track record of achieving goals.
·  Excellent negotiation and communication skills.
·  Experience in stakeholder management.
·  Knowledge of commercial lines products.
·  Full driving licence.

 

Desirable Criteria:

 

·  1+ years’ experience in Customer Relationship Management.
·  Experience in Sales with a proven track record.
·  Familiarity with local regulatory requirements.
·  Relevant third level or postgraduate degree.

 

Ideal Candidate Attributes:

 

·  Build strong relationships with customers and colleagues.
·  Use customer insights for journey improvements.
·  Balance broker needs with Allianz's strategic objectives.
·  Apply commercial acumen for profitable growth.
·  Manage workload effectively using data and judgement.
·  Embrace continuous improvement and feedback.
·  Act with transparency and integrity.
·  Communicate effectively with stakeholders.
·  Follow through on commitments.

 

Join Allianz and contribute to our legacy of trust and excellence.

 

56149 | Sales & Distribution | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.