Commercial Service Manager, Central Payments and Real Estate Platforms_D-2323

Job description

About the Job:
As a Commercial Service Manager at Allianz Technology, you will play a pivotal role in supporting Central Functions Platforms, specifically focusing on Central Payments and Real Estate Platforms. You will be responsible for managing and optimizing commercial services, ensuring seamless operations, and driving strategic initiatives that enhance service delivery and customer satisfaction. Your role will involve collaborating with cross-functional teams, analyzing market trends, and implementing innovative solutions to meet business objectives.

What You Do:

• Manage and oversee commercial services related to Central Payments and Real Estate Platforms.
• Collaborate with cross-functional teams to ensure seamless integration and operation of services.
• Analyze market trends and customer feedback to identify opportunities for service improvement.
• Develop and implement strategic initiatives to enhance service delivery and customer satisfaction.
• Monitor service performance and implement corrective actions as needed.
• Provide leadership and guidance to service teams, fostering a culture of excellence and innovation.

What You Bring:

• Proven experience in managing commercial services, with a focus on Central Payments and Real Estate Platforms.
• Strong analytical skills and the ability to interpret market trends and customer feedback.
• Excellent communication and leadership skills, with the ability to collaborate effectively with cross-functional teams.
• Experience in developing and implementing strategic initiatives to enhance service delivery.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Basic knowledge of AI technologies, principles, and their practical use.

What We Offer:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program, and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery, and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support balancing family and career and help our people return from career breaks with valuable experience. Access to over 10,000 on-demand learning resources and programs supports you in taking control of your career development.
• Actual work-life balance policies: entry-leave flexibility of 2 hours every day, reduced schedule on Fridays and during summer, 26 holiday days per year, recoverable working hours, as well as a hybrid workplace model.
• Relocation service for international transfers.
• An open and international working environment.