Export Coordinator

Job description

About The Opportunity:

Do you thrive in a fast-paced environment where detail matters? Are you passionate about exceptional customer service?
We are currently seeking a detail-oriented Export Coordinator to join our dynamic team in Sunshine, Melbourne. In this role, you'll play a key role in ensuring our products reach customers worldwide, efficiently and smoothly. Reporting to the Supply Planning Manager, you will work closely with customers, suppliers, and transport companies to provide exceptional operational service.

We will count on you to:

* Manage and review requirement plans for raw materials.
* Manage the export process from start to finish.
* Use the most appropriate method of communication when the first point of contact being for all ICD customers.
* Develop and maintain effective working relationships with key customers to develop more business opportunities.
* Liaise with ICD customers to obtain information to ensure correct measures are in place and all customer needs are met.
* Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame.
* Obtain all necessary information to ensure correct measures are in place and customer needs are met.
* Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information.
* Ensure customers are fully informed of the progress of their shipments.
* Provide transport companies with the relevant information to ensure customer delivery requirements are met.
* Ensure correct documentation is on file and act accordingly as set out in the instructions.
* Cover the import operations when required.
* Any other duties as required by management for the smooth and efficient operation of the department.


What you need to have:

* Proven experience in freight-forwarding/logistics.
* Strong customer-service background.
* Proficient in Microsoft Office Suite.
* Excellent organisational and prioritisation skills.
* Strong interpersonal skills and ability to work cross-functionally.
* Resilient, able to work under pressure with minimal supervision.
* Quality-oriented with a drive for results.
* Confident and organised team player.


What We Can Offer:

Being a Global company, we have a suite of benefits we can offer than your standard permanent role and job stability:
* Career Pathway and Training: We're committed to helping you reach your career goals. We offer training and development opportunities that open doors to your next steps.
* Company Culture: Experience a dynamic and inclusive culture that values innovation and collaboration.
* Competitive Salary and Performance Bonuses: Don't settle for the ordinary. You have the potential to earn more with performance bonuses on top of your base salary!
* Let AkzoNobel help you meet your health goals: Your health matters to us. Enjoy a free annual flu vaccination and financial support for health and wellbeing programs of your choice each year.
* Want to stretch your dollar further? Enjoy exclusive discounts on HP products, discounted private health insurance with Bupa, as well as special corporate rates for car rentals through Avis, saving you money on essential purchases and travel expenses.
* Looking for more perks? Join us to find out more…


How to Apply:

Don't miss this opportunity to join our team at AkzoNobel and become a key player in driving our export operations. Apply now by visiting the AkzoNobel careers page or search for this role on SEEK. We look forward to hearing from you!

Desired profile

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About AkzoNobel Pty Ltd

AkzoNobel has a passion for paint. We're experts in the proud craft of making paints and coatings, setting the standard in color and protection since 1792. Our world class portfolio of brands - including International, Sikkens and Interpon - is trusted by customers around the globe. Headquartered in the Netherlands, we are active in over 150 countries and employ around 34,500 talented people who are passionate about delivering the high-performance products and services our customers expect.