Customer Service Administrator- Multilingual

Job description

Customer Service Administrator- Multilingual
Felling, Gateshead

An experienced multilingual fluent in European languages with good PC skills and a desire to develop in a customer service role you are now looking to join a company that will encourage your input, welcome your ideas and act on them. That company is AkzoNobel. We're looking for an enthusiastic individual with an eye for detail to process customer quotations and manage client enquiries for our Marine Coatings business in Felling.

AkzoNobel creates everyday essentials to make people's lives more liveable and inspiring. As a leading global paints and coatings company and a major producer of specialty chemicals, we supply essential ingredients, essential protection and essential color to industries and consumers worldwide. Backed by a pioneering heritage, our innovative products and sustainable technologies are designed to meet the growing demands of our fast-changing planet, while making life easier. Headquartered in Amsterdam, the Netherlands, we have approximately 45,000 people in around 80 countries, while our portfolio includes well-known brands such as Dulux, Sikkens, International, Interpon and Eka. Consistently ranked as a leader in sustainability, we are dedicated to energizing cities and communities while creating a protected, colorful world where life is improved by what we do.

As Customer Service Administrator you will be one point of contact with our customer base for United Kingdom and Ireland. You will coordinate between order processing and invoicing teams to respond to customer enquiries accordingly. Important will be the ability to follow corporate processes and deliver high levels of service that exceed customer expectations.

Desired profile

You must have well developed PC skills, an eye for detail and be effective working as part of a team. You will need to be good at building strong relationships across internal and external functions too. Experience of working in a customer facing role is essential and you will be the sort of person who handles pressure well and is passionate about excellence and delivers on commitments.

At AkzoNobel, we believe we can only grow our business as fast as we grow our people, so if you want to be a Customer Service Administrator in a business that will invest in you and give you the opportunity to develop please visit our website via the link.

AkzoNobel. Where your ideas go far