VIE within Service Delivery - Germany - (M/F/D)

Job description

Job Description:

The Volunteer for International Experience (VIE) is a unique international program sponsored by the French Ministry of Economy, Finance and Employment, open to Airbus to offer young professionals the opportunity to have valuable paid work experience abroad in a technical or business function.

The VIE is a specific contract, under Business France’s eligibility criteria.
VIE Main Requirements:

·  European Union citizens (plus Norway, Iceland, Liechtenstein, and Monaco), graduates up to and including 28 years old
·  Have fulfilled military obligations for their country, if any

For more information: https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program (in English, German, Italian and Spanish).

A VIE within our department "Service Delivery" has arisen within Airbus Secure Land Communications GmbH in Sulzbach (Taunus) near to Frankfurt am Main .

Sulzbach (Taunus) is about 15km away from Frankfurt am Main and is an up-and-coming community with a wide range of leisure and cultural offerings. Here you can enjoy the quality of life in the countryside, while the nearby big cities are still easy to reach.​

The contract duration of VIE is 12 months with starting date from February/March 2025 .

Your benefits:

·  Work-life balance with a 35-hour week (flexitime)
·  Mobile working after agreement with the department
·  International environment with the opportunity to network globally
·  Work with modern/diversified technologies
·  At Airbus, we see you as a valuable team member and you are not hired to brew coffee, instead you are in close contact with the interfaces and are part of our weekly team meetings

Tasks & accountabilities:

Your main task will include:

·  Supporting the Head of Service Delivery, IT Operations & Service Desk
·  Support in developing know-how in the 1st level service desk and 2nd level support of new services
·  Design of the processes for these new services
·  Support in coordinating the implementation and documentation of ITIL – processes
·  Technical support in the 1st and 2nd level service delivery departments

Required Skills:

·  Graduated in Information Technology or Engineering or a comparable field of study.
·  General knowledge in IT infrastructure and tools
·  First experience with IT processes or capacity to quickly learn will be highly appreciated
·  IT process know-how (preferably first experience with ITIL)

In addition you are capable to demonstrate the following skills:

·  Service oriented attitude
·  You’re an open-minded teamplayer with a proactive personality that helps you to drive change, solve problems and convince others
·  You are able to easily negotiate in English, an advanced level in German is a plus

You are a highly motivated young professional or graduate and want to get to know all about the world of Service Delivery ? Then apply now and please upload the following documents via the “apply”-button: cover letter, CV, relevant transcripts, letters of reference.

Your contact person:

Sarah Tsepleris

Recruiting Business Partner - Airbus Secure Land Communications GmbH

Söflinger Straße 100, 89077 Ulm

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Secure Land Communications GmbH

Contract Type:
VIE, VISC

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Experience Level:
Entry Level

Job Family:
Customer Eng.&Technical Support&Services

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

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