Service Bulletin Designer and Illustrator

Job description

Job Description:

About us

Within Customer Services Engineering & Maintenance, The Retrofit Solutions organization has the mission to deliver and support value added Retrofit Solutions package to maintain continued aircraft airworthiness and improve customers operations & profitability.

If our values Teamwork, Respect, Reliability, Customer Focus, Integrity and Creativity ring something for you, the Service Bulletin Designer role may have a strong interest.

 Deliver top quality Service Bulletins, on time to our customers prioritizing the safety and airworthiness compliance. Answer to customer queries and support SB embodiment.

Experience level needed

3 to 5 years as SB Designer and Illustrator

Responsibilities

· 
Ensure that the information provided in Service Bulletins (SB) meets customer satisfaction in terms of safety, quality, lead-time and cost level

· 
Ensure expertise of Mechanical and Electrical SB (SB technical content, customization, policy, lead time estimation...) 

· 
Configuration analysis of the impacted fleet in regards with the technical analysis to be done in the configuration management tool

· 
Perform Technical analysis: List of Pre-mod/Post-mod technical solutions, list of accesses to perform the embodiment, man-hours computation and other technical data to be analyzed

· 
Ensure Kit(s) definition based on technical analysis

· 
Retrieve the DMU source data and rework the data to comply with illustration standards

· 
Author the SB and associated list of components through the dedicated tools and provide the preview draft

· 
Guarantee the defined SB process follow-up and contribute to improve it. 

· 
Ensure SB quality improvement through

· 
Incoming Inspections and recording of finding to provide KPIs and action plans 

· 
Participation in the continuous improvement of the SB process and tools as business representative

· 
Ensure interface with all involved organisations in the SB process (Engineering, Manufacturing, Tech Data …) 

· 
Answer to customer queries within the given timeline

· 
Assist airlines or production people during the validation of the Service Bulletin on in service aircraft or production aircraft.

Qualifications:

B.E/B.Tech in Mechanical/Aeronautical Engineering

For this position the following skills are requested:

· 
Basic knowledge of Aircraft and Aeronautics

· 
Knowledge of aircraft configuration management & product structure

· 
Experience with engineering tools such as CATIA 

· 
Knowledge of aircraft cabin structures and systems

· 
Knowledge of aircraft technical specifications standard such as ATA iSpec2200 and S1000D

· 
Strong knowledge of Service Bulletin authoring 

· 
Experience in Upgrade Cabin Conversion SB authoring is an advantage

· 
Good knowledge of Simplified Technical English (STE)

· 
Strong knowledge of Airbus authoring tools:

· 
SAMM DACAS/Arbortext Editor

· 
CIRCE/GIDOCA/GILDA

· 
APS, VPM & PASS SSCI

· 
DMU tools (3DJUUMP & NOVODESK)

· 
Experience on Service Bulletin Illustrations tools (Mechanical) is an advantage

· 
Project Management

· 
Knowledge of technical data authoring in AMM & IPC could be an advantage

· 
Proactive, good team player and good organizational skills

· 
Communication skills and assertiveness

· 
Curious and open-minded for change and continuous improvement

· 
A good level of English is mandatory

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus India Private Limited

Employment Type:
Permanent

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Experience Level:
Professional

Job Family:
Customer Eng.&Technical Support&Services

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