Process Improvement Specialist

Job description

Job Description:

Job Description – Process Improvement Specialist

There is an opportunity in Airbus Customer Services to join the Operational Unit "Technical Data Support and Services" , which works towards developing and delivering aircraft maintenance documentation, to enable the safe and efficient accomplishment of maintenance operations by the customers (airlines, MRO, lessors).The products developed are AMM (Aircraft Maintenance Manual), TSM (Troubleshooting Manual), IPC (Illustrated Part Catalogue).

To deliver the complete documentation at aircraft entry into service and to maintain it throughout the aircraft life cycle is our main mission, and is part of the airworthiness requirements. The main challenge is to define precisely the consequences of the design changes on the already published documentation and to understand the immediate impact on Customers operations, with the objective to provide customised documentation in accordance with aircraft configuration.

Experience Level needed:   5+ years, with at least 1 year in the Project Management position

The jobholder will be responsible of a portfolio of ATA chapters for all aircraft programs across Aircraft Systems Perimeter, working in close collaboration with our Tech Data teams in Europe and will be responsible for the following activities:

Main Responsibilities

· 
Manage Technical Data & Services Subcontracted Activities in accordance to AP2539

· 
Effective Project Management & Coordination with several stakeholders in the framework of TechData Projects. 

· 
Identify opportunities for improvement in the Technical Data Process and effective implementation in alignment with stakeholders within the assigned scope of responsibilities.

· 
Capability to translate complex Technical data Business requirements into IT requirements and story lines and vice versa.

· 
Verification and Validation – Incoming Inspection maintenance or material  procedures

· 
Writing of Technical Data Authoring activities of a Manual(AMM/IPC/TSM) in accordance with specifications and  quality standards, contractual commitments, configuration management rules, approved schedules, quality standards.

· 
Assessment of aircraft design inputs (Mod & Mod Proposal, Service Bulletin, …) that drive aircraft evolution in order to detect the impacts in the technical documentation. 

· 
Answer to customer questions for complex queries relative to his/her scope of activities. The jobholder will be responsible for providing efficient support to the customer, sometimes under high time pressure (following AOG…). He/she will guarantee accurate and on time correction of Technical Data deliverables.

· 
Ensure and maintain compliance with EASA/FAA regulations (ICA process) and EN9100 for their own technical scope and perimeter of responsibility.

· 
Manage all potential impacts of a criteria under the responsibility of ATA Systems

· 
Technical Steering and Monitoring with Design Office(DO) for SDR’s and DO Contributions

· 
Technical Steering and Monitoring of Illustrations request with Sub Contractors for a given ATA System

Values

· 
Develop and maintain a collaborative working environment across organisation, by fostering engagement, active listening, developing team spirit, establishing feedback culture, establishing a trustful environment

· 
Propose and develop innovation and digitalisation initiatives with respect to the interests of the Company 

· 
Develop and maintain a Quality First Mindset

· 
Support a value driven organisation by creating/increasing the awareness level of personal values, Airbus values and policies

Safety 

· 
Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity

· 
Contribute, on request of their safety representatives, in any safety enhancement initiative as part of Safety management activity (PSP, SMS), eg, in the analysis and follow up of reported events, identification and analysis of hazards and risk assessment in their own domain of activity

· 
Promote a safety culture

Qualifications  

Aircraft Maintenance Engineering (AME) degree or Aeronautical / other Engineering Degree with knowledge/exposure to Aircraft Maintenance domain.3+ years experience in the Technical Data domain.

For this position the following skills are requested

- Basic knowledge of Aircraft and Aeronautics

- Knowledge of aircraft Systems 

- Aircraft maintenance

- Knowledge of Technical Data authoring in AMM/TSM. IPC Knowledge is good to have.

- Aircraft configuration Management

- Advanced Project Management

- Proactive, good team player and good organisational skills.

- Communication skills and assertiveness.

- Curious and open-minded for change and continuous improvement.

- English Advanced level is mandatory

Job Disclaimer & Notifications:

We bring to the notice of all concerned that Airbus  India Pvt. Ltd (hereinafter referred to as "AIG") follows a fair and merit-based employee selection and recruitment practice.

   

Airbus  India does not: 

● Send job offers from free email services including but not limited to Gmail, Rediffmail, Yahoo 

   mail, Hotmail and others

 ● Authorise anyone to either collect money or arrive at any monetary arrangement in return for   

    a job at AIG

● Charge / accept any form of consideration or security deposit from job seekers and applicants 

   during any stage of the selection and/ or recruitment process

● Request for your credit card number or bank account number

         It has come to our attention that fake job offers under the aegis of Airbus India or Airbus Group India Pvt. Ltd. have been circulated by unauthorised personnel. On receipt of an interview call for any job at AIG, the candidate may take some measures such as visiting the official website or career site of Airbus to get the contact details to enquire with the Human Resources department of Airbus India regarding such jobs and/or the interview details and any other relevant information

        For further information on Airbus India Careers, please click here. Please check www.airbus.com to get the contact details and enquire with the company to confirm if any information that you have received are genuine; do not respond to any fraudulent communication. AIG will not be responsible to anyone acting on an employment offer not directly made by Airbus  India Pvt Ltd. anyone making an employment offer in return for money or other type of gain is not authorized by AIG and is not offering an approved job. AIG reserves the right to take legal action, including criminal action, against such individuals/entities  

**Airbus is proud to be an equal opportunity employer and is committed to creating an inclusive and diverse work environment. AI selects job applicants (internal and external) on the basis of suitability for the job, and irrespective of gender, marital status, age, sexual orientation, gender identity or expression, nationality, religion, ethnicity or differently abled/ (dis)ability.  

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus India Private Limited

Employment Type:
Permanent

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Experience Level:
Professional

Job Family:
Technical Data & Publications

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Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

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