Direct Shipment Officer (DSO)

Job description

Job Description:

Airbus Flight Hour Services (FHS) is providing a Component exchange program for maintenance purposes to Airlines. 

The jobholder, a member of the Flight Hour Services (FHS) team based in Hanoi, reports functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader  in Toulouse (SMROS) and operationally to the Head of FHS Hong Kong Region based in Hong Kong. SMROS is responsible for the operational Supply Chain management related to FHS Component contracts, the monitoring of the delivery performance, all improvement action plans, definition of fixes and the monitoring of their implementation / effectiveness.

The jobholder will act as an FHS Direct shipment officer (DSO), covering the below activities:

· 
Manage the shipment of the unserviceable parts directly from Airline Main Base to relevant repair stations.

· 
Ensure the follow up of the aircraft configuration under FHS contract, data integrity and subsequent alignment with Customer MIS.

· 
Ensure the follow-up of logistic issues until collection of the part from the designated freight forwarder.

The jobholder will be stationed at an Airbus office located in a customer facility.

Primary Responsibilities:

Quality Assessment

· 
Airbus FHS spares flow segregation in the customer warehouse in close cooperation with the customer warehouse operators.

· 
Visual inspection of component and its packaging as per the FHS checklists.

· 
Validation of reason for removal, ensure presence of supporting documents (e.g.: Post Flight Report, Unserviceable tag…).

· 
Record digital images to eradicate potential contentious issues.

Repair Order creation and Preparation for shipment of Unserviceable Parts toward Repair Stations

· 
Prepare the repair order as per the information received from the customer regarding the removed components for its fleet and in line with the Airbus FHS repair management process.

· 
Ensure interface between customer and Airbus FHS nominated transport provider if applicable.

· 
Creation of the orders and all related IT transactions in FHS information system, Update of the aircraft configuration and Component history in Airbus FHS information system, and all necessary activities to execute successfully the Repair Order process.

· 
Update all the time stamps required in the IT system as per the Airbus process.

Operations Support and Reporting:

· 
Ensure regular (frequency to be confirmed) communication with Toulouse to report on backlogs and issues

· 
Ensure regular (frequency to be confirmed) communication to the Customer if required covering the stock level and the expected date of availability of parts when required as back-up of the FHS customer operations manager

Secondary Responsibilities:

· 
Support the Continuous Improvement discussion and be responsible for implementing PPS (Practical Problem Solving) locally when relevant.

· 
Support the implementation locally of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes and tools…).

Other duties reasonably determined from time to time by the Company

Requirements:

· 
University degree in engineering, quality or program/business management, logistics/supply chain or aerospace or an equivalent combination of education

· 
Min 3 years of experience in the aviation or supply chain industry

· 
Good experience/knowledge in airline operations and/or Flight Hour Services activities

· 
Demonstrated effective communications skills and the ability to manage communications and conflicts with customers or between different functions/departments with disparate missions and gain agreement on a path forward

· 
Ability to effectively coordinate the work of others with different technical skills and experiences

· 
Ability to work with several IT tools, including Maintenance Information Systems (MIS), spreadsheet and Google apps

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Vietnam LLC

Employment Type:
Permanent

-------

Experience Level:
Professional

Job Family:
Logistics

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to  emsom@airbus.com .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.