Retail Loss Prevention Manager

Job description

Country: Canada
Job Function: Accounting & Finance

State / Province: Ontario
Position Type: Full time

City / Location: Woodbridge
Brand: adidas

Relocation: No Selection

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose
:

Develop, coordinate and administer all safety and security programs within Canada (primarily brick and mortar retail stores, retail events and Woodbridge office). The primary objective is to ensure compliance with legislative, government and corporate, frameworks e.g. safety and security and agreed operational procedures relating to cash, sales and stock to minimize loss and protect Company assets.

Key Responsibilities :

Loss Prevention

Analyze
, maintain and perform safety and security audits at Company facilities (excluding distribution to assure compliance with Company policies, procedures and best practices; as well as, federal and provincial regulations.

Review, document and report findings of third-party audits to appropriate personnel.

Conduct investigations (safety and security) affecting the Company, its employees, contractors and visitors. This may include, but is not limited to conducting interviews, collecting evidence, preparing documentation, and testifying in court.

Assist retail and facilities operations teams in the identification, design and implementation of safety and security policies, equipment and other compliance-related programs.

Identify and analyze asset protection risks in order to effectively develop, recommend, and implement comprehensive countermeasures designed to eliminate and/or minimize loss.

Serve as a liaison to law enforcement agencies conducting investigations affecting the Company and its assets.

Assure coordination of internal and external resources during emergencies or operational irregularities to protect Company assets.

Drive shrinkage reduction and negative inventory in close cooperation with Inventory Control through process improvement and execution (store receiving policy etc.).

Review and assess semi-annual inventory results. Use inventory results and other KPIs to create an annual Focus Store program with a goal of reducing loss in the highest shrink stores.

Internal and External Compliance

Implement and compile effective action plans based on audit deficiencies applicable to retail and corporate office.

On-going maintenance of the Company’s policies and procedures, including regular communication of procedure updates to staff.

Manage and direct training, guidance and compliance testing of Health & Safety within the market.

Safety and Security

Assist with new store openings, store closing, remodels and day-to-day operations by managing access control, closed-circuit television, computer-aided alarm monitoring and other security systems, e.g. keys and safes, intended to protect the physical, informational and human assets of the Company. This includes managing all on-going service for selected equipment.

Ensure store personnel are following accident reporting procedures, assist in determining causes of accidents and provide solutions toward accident prevention.

Manage coordination of all safety and security resources for all retail events, including personnel and supplies.

Reporting and KPI

Create risk management reporting for management.

Measure and report progress on KPI’s (Risk Assessment, Shrinkage, Compliance).

Adhoc

Other duties may be added as necessary.

Key Relationships :

· NAM Safety and Security
· Inventory Control/Finance
· Retail Operations, back office and field teams
· Human Resources
· Facilities management team
· Government agencies

Knowledge Skills and Abilities:

· Ability to conceptualize and implement creative solution to problems.
· Ability to exercise good judgment and decision-making skills.
· Excellent verbal and written communication skills.
· Ability to personally interact with all levels of the business.
· Advanced MS Office and Outlook skills.
· Experience using retail point-of-sale systems.
· Experience using various security camera and alarm systems.
· Ability to create, plan and deliver presentations.
· Ability to travel domestically (approximately 50% and internationally (occasionally)

Requisite Education and Experience / Minimum Qualifications
:

· A four-year degree with 3-5 years of management experience in the Sporting Apparel & Footwear Retail industry.
· Knowledge of provincial health and safety requirements (WSIB etc.).
· Driver’s license and access to own vehicle for transportation
· Previous experience with Loss Prevention preferred.
· Knowledge of French language is an asset.
· Equivalent combination of education and/or experience may be substituted for degree.
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