Accounts Receivable/Collections Specialist

Job description

Country: United States
Job Function: Accounting & Finance

State / Province: California
Position Type: Full time

City / Location: Carlsbad
Brand: adidas

Relocation: No

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose

Under general supervision, administers the Credit and Collections of a regional portfolio, which includes approximately 1000 accounts, with \$3-6 million in receivables. Acts as the direct point of internal and external contact for the Customer. Reviews the status of delinquent accounts and initiates the collection activity through its resolution. Verifies, processes and resolves customer payment disputes.

Key Responsibilities

· Determine appropriate Customer daily communication by analyzing Get Paid software system data and make up to 100 customer contacts each day in order to ensure timely payment of receivables.
· Analyze monthly aging reports to monitor collection targets and objectives.
· Makes decisions regarding the release of orders that are above the customer’s credit limit; within company approval levels.
· Processes, maintains, researches and monitors all documentation supporting the receipt, delivery and dispersal of customer credit and collection data.
· Account reconciliation and research of aged balances.
· Completes Get Paid collection queue daily.
· Work to solve issues such as invoice discrepancies and proof of deliveries.
· Proficiently utilize various software including Get Paid, SAP and Microsoft Office.
· Performs other related duties and assignments as required.

Knowledge, Skills andAbilities

· Fluent in English, written and verbal ability to communicate effectively
· Able to establish and maintain cooperative relationship with customers and employees
· Able to efficiently and accurately multi-task in a high volume environment prone to frequent interruption

Qualifications

· College degree preferred (or equivalent combination of education and experience)
· 2+ years previous in AR, credit and/or commercial collection experience