Manager Athlete Services (m/f)

Job description

Country: Germany
Job Function: Marketing & Communications

State / Province: Germany
Position Type: Full time

City / Location: Herzogenaurach
Brand: adidas

Relocation: No Selection

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

Purpose

Responsible within Athlete Services in the defined area or Data Analytics and Engineering

Build and maintain an authentic relationship to adidas athletes in order to gather honest and relevant product feedback from athletes and their professional and medical environment.

Support customized product creation workstream in factories in Germany and Far East to create custom made footwear and apparel for all contracted players according to their individual needs.

Pro-Athlete testing: Ensure that professional athletes’ product testing and validated feedback is an implemented part of the adidas inline product creation process in order to constantly improve adidas products

Key Accountabilities

People:

Proactively contribute to establish a cross category learning within the Athlete Services team

Service:

Plan and manage athlete data analysis activities at the HQ in close cooperation with other AS MANAGER and other functions involved.

Support adidas athletes prior to major sports events (i.e. Olympic Games, World Championships) and ensure they have the best possible product to perform.

Collaborate closely with Sports Marketing to conceptualize and install a support function during major sports events for the respective category (i.e. Athlete Services Event unit, Quick reaction setup factory, training camp visits)

Establish relationship to adidas athletes and their environment (management, medical staff, coaches, physiotherapists)

Product:

Ability to specify the needs and requirements of the athlete for product customization (performance, fit & comfort, accessorizing and rehabilitation) for m2m factory / Sample Shops.

Gain general product feedback on competitor activities

Process:

Steer the Integration of Athlete Services Data Analytics into Inline Creation Process for the area of each project

Plan upcoming seasons

Work with footwear and apparel to develop and test all respective inline products with elite athletes in close cooperation with inline testing and the BU and make use of available data to allow for data driven decisions

Document and evaluate gained knowledge, act as a resource to provide validated feedback on our products during the relevant sample stages.

Assist production process in Scheinfeld (made2measure), the Sample Shops and Far East providing information required for data based decision making

Plan and manage the operational business including the maintenance and analysis of athletes’ data and feedback

Knowledge, Experience and Capabilities

Knowledge/Abilities:

Product creation knowledge (e.g. Materials, Components, Modifications, Technologies, Assembly)

Passion for sports in general and in depth knowledge of the responsible categories

Sport specific knowledge

Knowledge in anatomy and biomechanics (e.g. functional assessment and profiling; sport-specific movements, wear pattern and injuries; treatment specification)

Skills:

Excellent communication skill required

Experience in project management

Strong problem solving skills

IT

Outlook, Word, Powerpoint – advanced

Microsoft Excel – advanced

CAD

Programming: C, C++ / Python

Language

English – excellent

German - basics

Manage Business (Project & Processes)

Provide a framework for Performance

Result orientation

Influencing others

Ability to work individually, with a high degree of flexibility and collaborative mindset

Qualifications

Min 2-4 years of relevant job experience

College degree or equivalent: Engineering science (e.g. mechanical engineering, Leather and shoe engineering, Sports Engineer) or Medical degree (e.g. Sports medicine specialist, Pedorthist)

Equivalent apprenticeship (e.g. orthopedic shoemaker, orthopaedic shoetechnician)

We are looking forward to receiving your application!