Junior Help Desk Technician
Graduate job Vaughan (York Regional Municipality)
Job description
Country: Canada Job Function: Information Technology
State / Province: Ontario Position Type: Full time
City / Location: Woodbridge Brand: adidas Group
Relocation: No Selection
At adidas Group, our love of sport drives who we are and what we do. But just as a ball is more than leather and thread, and a shoe more than padding and plastic, we are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.
At adidas Group, this drive it what connects us, whether we’re working for TaylorMade, adidas, Reebok, or Rockport. We’re all working toward a future motivated by passion, original thinking, and the desire to build upon a proud legacy.
From design to production to logistics to technology, every role in all our brands is connected to this. Our roles span the range of our brands, as well as spanning the globe. No matter what you do, or what country or city you do it in, your work helps make greatness possible.
Purpose :
· Work closely with IT team in Woodbridge, in applying the tools within IT infrastructure and leverage these tools for both the Montreal/Brantford/Vancouver office and the sales forces.
· Handling technical support issues in the Woodbridge adidas office and the individual will work closely with Senior Infrastructure Manager in Woodbridge
Key Accountabilities
· Ensuring all PC’s and equipment in the Woodbridge office are operational at all times. Assist System Administrators in administering current network infrastructure (including servers, printers, communication devices)
· Working closely with the Senior Infrastructure Manager in understanding priorities, and in some cases mentor our users in Woodbridge office with respect to problem resolution and, where possible, train these individuals to be able to resolve Level 1 type problems ‘on their own’.
· Providing telephone technical support for field staff, when needed.
· Providing ‘entry-level’ training on basic applications (Word, Excel, Outlook) as needed.
· Keeping inventory and order hardware supplies and computer consumables, including toners, backup media
Provide after hour support, server patching and retail support for all brands
Knowledge Skills and Abilities :
· The position requires an effective communicator with solid PC / Networking skills.
· Good administrative, communication, interpersonal, organizational, documenting and time management skills.
· Ability to maintain, troubleshoot and administrate windows systems including printers and dumb terminals.
· The individual must be open-minded, and able to work effectively in this team-oriented group.
Qualifications (Minimum required education and experience):
Currently enrolled in University or Community College. Minimum of high school education with certificate in recognized IT program or equivalent combination of experience and education.
Country
Canada
Job Function
Information Technology
State / Province
Ontario
Position Type
Full time
City / Location
Woodbridge
HR Contact
Rabbiya Hussain
Referral Bonus Eligible
No Selection
Brand
adidas Group
Relocation
No Selection
Job Grade
Not a graded position
At adidas Group, our love of sport drives who we are and what we do. But just as a ball is more than leather and thread, and a shoe more than padding and plastic, we are bigger than our products. We don’t just work to create faster shoes and lighter fabrics: We strive to help athletes everywhere perform their best. We believe that it’s hard work inventing the future of sport, and that’s why we love it; that when you push your limits, you make it possible for others to push theirs.
At adidas Group, this drive it what connects us, whether we’re working for TaylorMade, adidas, Reebok, or Rockport. We’re all working toward a future motivated by passion, original thinking, and the desire to build upon a proud legacy.
From design to production to logistics to technology, every role in all our brands is connected to this. Our roles span the range of our brands, as well as spanning the globe. No matter what you do, or what country or city you do it in, your work helps make greatness possible.