Help desk support Intern

Job description

Country: Canada
Job Function: Information Technology

State / Province: Ontario
Position Type: Intern

City / Location: Woodbridge
Brand: adidas Group

Relocation: No Selection

Office

Manage user software downloads and enter admin password as required
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Manage/Depot/Refresh broken and expired PC and System Hardware
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Perform hardware installs of Pc’s,Monitors, Monitor Arms, Phones etc.
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Manage and maintain A/V equipment in all office Meeting Rooms and ShowRooms
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Perform daily tasks sent down from Level 2 System Administrators
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Assist with day to day Helpdesk requests
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Manage/Create and set-up order PO’s
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Receive and document all incoming orders
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Provide Backfill support for remote offices in Brantford and Montreal
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Set-up and manage all Tech support calls for warranty and repaired equipment through Canon, Lenovo, Dell etc.

Retail

Manage/Depot/Refresh broken and expired Registers Kit equipment and back office equipment
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Perform on-site equipment and network set-up for Retail events and store openings
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Perform Network and equipment clean-ups at the store level on an on going basis
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Receive, test and catalogue all incoming register kit equipment from Retail stores
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On-site IT contact for all retail events and sales

IT Work Room

Catalogue/Document and maintain IT Work Room on a daily basis
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Set-up and maintain adidas-group image ISO for new machines
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Image and Ghost all incoming PCS, Laptops and registers
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Assist in Retail Register testing on Adidas and Reebok Labs