Temporary Transit Driver/Homecare Technician

Job description

  Location
Lancaster, Lancashire
·  Salary
£ 10 - £ 11 / Hour
·  Category
Transport & Logistics - Transport & Logistics
·  Job type
Permanent
·  Industry
Transport and Logistics
·  External Reference
AB/TDRLAN

Adecco Recruitment are currently recruiting for on behalf of our client, a Transit Driver/Homecare Technician to provide a safe and efficient installation, replenishment, service and removal of home oxygen therapy equipment to patients in their homes, on time and in full.

working hours are 830am to 5pm Mon-Fri. Must have clean driving license and pass DBS check.

This role requires undertaking of repetitive, heavy lifting tasks.

JobPurpose ______________________________________________________________________________

To provide a safe and efficient installation, replenishment, service and removal of home oxygen therapy equipment to patients in their homes, on time and in full.

To maintain a 24/7 cover period for Home Oxygen service. Outside of normal working hours are subject to an "On Call" rota.

This role requires undertaking of repetitive, heavy lifting tasks.

Due to working with vulnerable people, a fully enhanced DBS is required prior to commencement of this post.

Major Responsibilities _____________________________________________________________________

Service

·  Ensure all jobs are planned and completed on time in accordance with service level agreements/KPIs

·  Use PC based reporting / delivery tools and satnav equipment

·  Flexible approach to workload as circumstances alter

·  Problem-solve and work without close supervision

·  Install and set up equipment in people's homes

·  Assess the best / safest route when installing Oxygen tubing and associated equipment

·  Correct use of provided manual handling equipment and tools to install and remove equipment

·  Maintain the reputation of company with Patients, Healthcare Professionals and the Public

Financial

·  Good geographical knowledge of region with an aim to reduce carbon footprint / reduce fuel costs

·  Utilise route selection principles to ensure workload completed within most time-efficient manner.

·  To promote a safe driving culture to actively reduce AIM's (Accidents, Incidents and Near Misses)

·  Participate in continuous improvement by way of suggesting new ideas and opportunities to reduce the overall cost of service provision without compromising quality of service provision

People

·  Good interpersonal skills

·  Caring / counselling knowledge and experience

·  Sensitive to Patients' situation and vulnerability

·  Maintain good personal presentation / personal hygiene standards

·  Maintain professional boundaries by not befriending or offending patients / patient family and friends

Person Specification ____________________________________________________________________.

Full driving licence

·  Ability to move heavy objects with supplied manual handling equipment

·  Numerate and literate

·  PC literate (Microsoft Office and Google Chrome suites of products in the main)

·  Punctual

·  Able to motivate self and others

·  Very strong organisational and communication skills with good attention to detail

·  Good geographical knowledge of region(s)

·  Flexible approach and ability to adapt as circumstances alter

·  Ability to remain calm and understanding in difficult circumstances/situations

·  Ability to problem solve and work without close supervision

·  Develop good working relationships on all levels

·  General administration duties in line with legislation, company policies and procedures

·  Risk Assessment analysis

·  Planning vehicle maintenance schedules

·  Ensure company vehicles are maintained to a high standard and to current legislative regulations

·  Routing and planning skills

·  Knowledge and experience of Dangerous Goods transportation, loading, unloading, load security and segregation.

·  Ensure a high level of awareness of Health & Safety and relevant regulations are complied with

·  To transfer all pertinent information relating to each day's work throughout the day to maintain efficiency and patient data. Raise any concerns relating to immediate role, the site safety / operation and also ideas that could be of benefit to the operation both in writing or verbally

·  To inform Clinical Services Manager (CSM) of individual patients' peculiarities to enable the supply of Oxygen to be maintained and to assist the CSM in identifying patients with special requirements.

·  Receive and relay patient information on a day to day basis both verbally and in writing to the Customer Services Team to update and clarify patients' details and circumstances.

·  Clinical / Emergency Services Staff - carry out confirmation of patients' details / prescription during "On Call" period over the phone & in person at patients' residence. Contact Emergency Services in adverse circumstances

Area(s) of Experience/Expertise:

·  Ideally to have worked previously in a similar role within a similar customer service delivery industry

·  Ideally to have recent experience of van driving

·  Worked within a time sensitive, customer focused operation

·  Home deliveries/removals

·  Working in a private dwelling/residence

·  Used to frequently carrying out repetitive, heavy lifting/manual handling workloads

Please apply now for immediate consideration.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy