Telesales & Customer Service Executive

Job description

·  Location
Peterborough, Cambridgeshire
·  Salary
£ 22000 - £ 25000 / Year
·  Job type
Permanent
·  Industry
Call Centre and Customer Service
·  External Reference
JN-042024-372328
·  Category
Sales & Retail - Inbound Telesales

Telesales / Customer Service Executive - Peterborough

Job Opportunity : Telesales / Customer Service Executive

Are you passionate about sales and customer service? Are you a superstar when it comes to building relationships with clients? If so, our client, a leading UK Snacks, Confectionery, and Beverages Wholesaler, has a fantastic opportunity for you!

About our client :

Join our client, a thriving and innovative organisation in the food industry. They specialise in producing and wholesaling healthy snacks and confectionery, with a full-service packing division. With their dedicated team and commitment to quality, our client continues to make a significant impact in the food sector.

The Role :

As a Telesales / Customer Service Executive, you will be responsible for developing strong client relationships and driving sales growth within an existing customer base. Your main duties will include :

1️⃣ Outbound sales and email communications to increase sales revenue.

2️⃣ Handling incoming sales calls and answering customer queries.

3️⃣ Inputting sales orders from existing customers.

4️⃣ Providing timely and effective customer service support.

5️⃣ Promoting daily deals and introducing new products during sales calls.

6️⃣ Updating the client database with contact and site details.

7️⃣ Monitoring and responding to emails.

8️⃣ Assisting the senior sales team with new sales inquiries.

9️⃣ Weekly meetings with the Sales Manager to review sales performance.

Requirements :

To be successful in this role, you should meet the following criteria :

Qualifications :

·  Maths and English GCSE grade C or above (or equivalent)

Skills/Competencies :

·  Ability to build strong customer relationships.

·  Attention to detail.

·  Excellent verbal communication skills.

Knowledge and Experience :

·  Previous experience in telephone sales.

·  Customer service experience.

Personal Qualities :

·  Self-motivated.

·  Positive attitude.

Location and Benefits :

This exciting opportunity is based in Peterborough. You'll enjoy a range of perks including :

·  Competitive yearly salary ranging from £22,000 to £25,000, depending on experience.

·  Up to £6,000 in sales growth bonus per annum.

·  Pension contribution matching.

·  Free parking.

·  28 days paid annual leave.

·  Free tea and coffee.

·  Social events to connect with your team.

If you're ready to take your sales and customer service skills to the next level, apply now and join our client's dynamic team!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Dawn Wesby