Stores Person / Customer Operations Advisor

Job description

Job Title: Stores Person / Customer Operations Advisor

Location: 9HG, Hugden Way, Malton, YO17 9HG

Pay/Salary: £13.33/hour

Working Hours/Shift Pattern:

·  Working hours alternate each week between shift A, 7am - 3:30pm and Shift B 8:30am - 5pm (Likely to start on 8:30 to 5 shifts for first week once hired), 37.5 hours/week

About us:

We're a leading Specialised Industrial Service Provider, making remarkable a reality every single day. We offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world. We know our hard-working people are the backbone of our mission, providing our customers with specialist knowledge and hands-on service. This is where you come in!

Main duties & responsibilities:

·  Use order book to expedite orders and speak to suppliers on a daily basis to ensure orders are on schedule

·  Placing orders within necessary timeframes, ensuring best lead time, price and delivery times

·  Assist stores colleagues with booking in goods/deliveries, correctly allocating stock into the storeroom

·  Providing excellent customer service and assistance to the engineers on-site who attend the office

·  Completing necessary steps to enable any non-stocked parts to be sourced, assessing price, lead time and delivery speed and uploaded to the stock systems

·  Ordering stock required from suppliers

·  Complete manual handling of stock from deliveries to storeroom including heavier items such as motors, pumps, gas bottles

Essential skills / experience / qualifications:

·  Competent in basic IT Skills - monitoring emails, data entry, using the stock ordering systems

·  Must be comfortable in a fast-paced and high-pressured environment

·  Must have excellent communication skills and comfortable in a customer-facing role

·  Experience in storerooms /stores activities desirable but not essential, preferred for familiarity with the working environment

·  Be able to meet the physical demands of the manual handling required in the role

For more information and immediate consideration please apply directly to this advert