Station Assistants

Job description

We have an exciting opportunity to join our stations team for the Cheltenham Races in November

Adecco UK are currently seeking committed and Safety conscious staff to work at Cheltenham Spa train station.

Our Station Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

Location: Cheltenham

Duration: Friday 15th, Saturday 16th and Sunday 17th November - Must be able to commit to at least 15th and 16th - Please do not apply if you cannot.

Pay rate: £12.50 per hour.

Shift Patterns: 0830-1500 and 0900-1600 on the Sunday.

Role Description:

As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station.

Duties:

·  Ensuring passengers travel safely through the stations to the event

·  Directing passengers to queues using the queuing systems in place

·  Directing passengers to buses if these are provided

·  Controlling/observing customer numbers on to the platform to ensure no overcrowding

·  Assisting passengers with queries regarding next train and calling patterns.

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business. 18+ years ONLY.

You will need to:

·  Have a professional, but fun approach to your work.

·  Be passionate about providing amazing customer service.

·  Love working as part of a team, but able to work independently too.

·  Have first class interpersonal skills.

·  Love the buzz of a busy environment, be able to keep your cool under pressure.

·  Be safety conscious - able to spot and anticipate risk.

Please note - a zero tolerance on Drug and Alcohol is in place.

This could be your foot in the door for other events that may come up across the Network.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy