Optical Assistant Temp (Part Time 2 days)

Job description

  Location
Basingstoke, Hampshire
·  Salary
£8.00/Hour
·  Category
Sales & Retail - Retail
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
JA/OA

DUTIES AND RESPONSIBILITIES
*To greet patients on arrival, make appointments, accurately collect and record patient information onto system, take orders, advise and remind them of appointments and contact re collection of orders
*To act as first/prime contact with patient by telephone or face-to-face in order to meet all their needs or refer on as necessary.
*Carry out visual field screening as required and undertake other clinical duties
*Accurately process customer contact lens orders and assist with the instruction of patients in the insertion, removal and care of lenses
*To act as the first point of contact for customer complaints and enquiries ensuring that these are efficiently dealt with promptly as they arise
*Ensuring that all paperwork is collected and accurately prepared so that all Optical and Hearing clinics run efficiently
*Promptly and accurately deal with daily banking, cashing up, taking and recording payments from customers and ensure that the till is properly maintained
*Promote products and services, assist customers with frame selection and maximise opportunity to sell sunglasses and accessories and Hearing Care services/products
*Ensure that the reception area is properly organised at all times, that displays are well presented and that consulting rooms are kept in prime condition
*Ensure that administrative tasks such as record keeping, post preparation and filing are promptly and accurately completed at the appropriate frequency
*Carry out minor repairs to spectacles
*Deal with all other tasks as directed, including assisting other members of the practice team
*Act as key holder
*Assisting the Branch Manager in tracking and monitoring branch performance, actively develop and promote strategies within the practice to increase branch performance
*Maintain high standards at all times of personal appearance, timekeeping, attendance and respect of company property
Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.