Homecare Technician

Job description

  Location
Lancaster, Lancashire
·  Salary
£ 10 - £ 11 / Hour
·  Category
Hospitality, Tourism & Travel - Travel & Tourism Retail
·  Job type
Temporary
·  Industry
Hospitality, Tourism and Travel
·  External Reference
HCD0134781

Duties and responsibilities

·  Ensure all jobs are planned and completed on time in accordance with service level agreements/KPIs.

·  Use PC based reporting / delivery tools and satnav equipment.

·  Flexible approach to workload as circumstances alter.

·  Problem-solve and work without close supervision.

·  Install and set up equipment in people's homes.

·  Assess the best / safest route when installing Oxygen tubing and associated equipment.

·  Correct use of provided manual handling equipment and tools to install and remove equipment.

·  Maintain the reputation of company with Patients, Healthcare Professionals and the Public.

Financial

·  Good geographical knowledge of region with an aim to reduce carbon footprint / reduce fuel costs.

·  Utilise route selection principles to ensure workload completed within most time-efficient manner.

·  To promote a safe driving culture to actively reduce AIM's (Accidents, Incidents and Near Misses).

·  Participate in continuous improvement by way of suggesting new ideas and opportunities to reduce the overall cost of service provision without compromising quality of service provision.

People

·  Good interpersonal skills.

·  Caring / counselling knowledge and experience.

·  Sensitive to Patients' situation and vulnerability.

·  Maintain good personal presentation / personal hygiene standards.

·  Maintain professional boundaries by not befriending or offending patients / patient family and friends.

Compliance

·  Maintain stringent Group quality standards, including GDP (Good distribution Practices) in line with MHRA licensing requirements when delivering to and removing equipment from patients.

·  Ensure all returned are secured, labelled and accompanied where applicable with a Dangerous goods consignment note to comply ADR regulations (European Agreement concerning the International Carriage of Dangerous Goods by Road).

·  To ensure that the Depot's cleanliness and functionality is in line with MHRA Licensing requirements.

·  To comply with all company KPI's (Key Performance Indicators).

·  To adopt all company SOP's (Standard Operating Procedures).

·  To comply with Dangerous Goods transportation, loading and unloading processes.

·  To have excellent knowledge and experience of load security, segregation and stock rotation.

·  To provide quality of service in accordance with Company Standards.

·  To maintain company vehicles to a high standard and to current legislation regulations to ensure road-worthiness of vehicles.

·  To maintain serviceability of tools / equipment used.

·  Foster and maintain excellent communications with both internal and external customers.

·  To perform risk assessments and train people in the safe and correct use of equipment.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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