Financial Inclusion Officer

Job description

  Location
Sutton, Surrey
·  Salary
£19.00/Hour
·  Category
Accountancy & Finance - Financial Controller
·  Job type
Contractor
·  Industry
Banking and Financial Services
·  External Reference
5009MH

FINANCIAL INCLUSION OFFICER

SUTTON

MONDAY- FRIDAY 9AM- 5PM

3 MONTH ASSIGNMENT

£19 HOURLY RATE

ASAP START

Main duties will include:

·  To support residents through welfare benefit reforms, including Universal Credit and the claimant commitment.

·  Providing money guidance and welfare benefits advice.

·  To quality assure all casework by ensuring it meets agreed standards to maintain an excellent service for Kingston residents

·  To help maximise the level of rent collection

·  Provide advice and guidance to our customers to develop their financial capability

·  Provide support on grant funding initiatives for the purposes of financial inclusion

·  Provides advice or refers queries as appropriate on all aspects of the service.

·  To analyse tenants income and expenditure and to give advice on negotiating with creditors in order to reduce debts.

The ideal candidate will have:

·  A minimum of 1 years' experience of debt/welfare benefits advice work within a CAB/ Advice UK , housing or similar setting

·  A working knowledge of current welfare and housing benefits

·  Experience of collaborative working with internal and / or external colleagues to achieve outcomes for residents

·  Ability to monitor and calculate payments, with an ability to prepare & present stats

·  Ability to communicate effectively with customers and understand their needs, often in emotional and sensitive situations

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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