Customer Services Representative in Chelmsford

Job description

  Location
Chelmsford, Essex
·  Salary
£17,500.00/Year
·  Category
Office and Secretarial - Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-072018-16882

We are recruiting an enthusiastic Customer Service Representative for one of our clients, located in Chelmsford.

Working in prestigious offices and for an international organisation, this role requires a motivated and resilient individual who enjoys working as part of a team whilst providing a high level of customer service.

The role will involve:

- Dealing with incoming calls
- Managing enquiries though email
- Processing documentation
- Sending out relevant correspondence and maintaining accurate records.
- Providing administration support to the department
- Supporting with service improvements.

This is not a call centre environment and although you will be dealing with inbound calls you will be seeing processes through from start to finish including all administration.

To make the position a success you must be highly motivated, confident working in a commercial environment, have a positive and professional telephone manner and have a high level of written communication skills.

Monday - Friday 9am-5.30pm
2/3 Saturdays per month (you will receive a day off in the week) 9am-5pm
Salary £17500

Free parking

20 days holiday plus bank holidays

Please apply online now or phone the branch for further information. Immediate interviews available for shortlisted candidates.

If you are short-listed for this position you will be required to visit our branch for a full registration including completion of online assessments.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy