Customer Service Advisor

Job description

  Location
Wellingborough, Northamptonshire
·  Salary
£21,000.00/Year
·  Category
Office and Secretarial - Office Assistant
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
SP010518

Adecco's client in the Wellingborough area have a fantastic opportunity available and are seeking a Customer Service Advisor.

Job Summary

Provide an outstanding Client Care package responding to client's needs in a prompt, polite and effective manner.

* Proactive communication to clients to advise of any issues highlighted at the meetings.
* Follow up phone calls to ensure the service has taken place.
* Record and monitor queries raise on Salesforce and escalate to the relevant departments promptly.
* Record via Salesforce follow up calls made to clients and report the outcomes where required.
* Handle complaints
* Manage accounts

Location: Wellingborough
Salary: £21,000
Hours: Monday - Friday Flexible

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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