Customer Service Administrator
Bath, CANADA Sales
Job description
· Location
Bath, Somerset
· Salary
£ 23000 - £ 25000 / Year
· Job type
Permanent
· Industry
Call Centre and Customer Service
· External Reference
JN-122023-355384
· Category
Sales & Retail - Customer Service Advisor
Customer Service Administrator
Are you a customer service superstar looking for a new opportunity? We have just the role for you!
Our client, a leading commercial design specialist is seeking a Customer Service Administrator to join their dynamic team in Portishead, Bristol.
As the Customer Service Administrator, you will be responsible for answering customer phone calls and addressing their queries with a friendly and professional approach. You will also update job notes, assist with quotations, and provide exceptional aftersales customer service. Your attention to detail will be crucial as you update back-end systems to assist with invoicing.
Key Responsibilities:
· Answering customer phone calls and resolving their queries promptly and efficiently.
· Updating job notes accurately to ensure smooth communication across the organisation.
· Assisting with quotations and providing excellent customer service throughout the sales process.
· Updating back-end systems to ensure accurate and timely invoicing.
What's in it for you?
· Competitive salary paying up to £25,000 per year, based on experience.
· Free parking and an on-site caf
· Join a collaborative open team that values teamwork and supports your professional growth.
If you have exceptional communication skills, a passion for customer service, and a desire to make a difference in a dynamic industry, then we want to hear from you! Apply now to join the team at our client's renowned organisation as a Customer Service Administrator.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact Elle Sorenti