Call Centre Agent (Temp-Perm)

Job description

  Location
Maidenhead, Berkshire
·  Salary
£ 8 - £ 8.25 / Hour
·  Category
Sales & Retail - Customer Services
·  Job type
Temporary
·  Industry
Sales and Retail
·  External Reference
RDJ-KAMH

Our client seeks a Customer Service Advisor to work in a temp role near central Maidenhead.

Immediate start

Temp-perm opportunity

Overall Purpose:
To deal with the day to day enquiries efficiently and effectively for both internal and external customers providing the best possible customer service at all times.

Duties
*Deal with all enquiries efficiently and effectively by phone, face to face or via email.
*Wherever possible aim to deal with customers enquiry at first point of contact
*Ensure all contact with customers is recorded appropriately.
*Providing an efficient and effective repairs advice and ordering service ensuring customer requests are recorded.
*Reception duties
*Ad hoc administration

Skills:
*previous customer service skills
*complaint handling skills.

Immediate start Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.