Business Support Administrator

Job description

  Location
Basildon, Essex
·  Salary
£ 16000 - £ 20000 / Year
·  Category
Sales & Retail - Sales, Retail and Customer Service
·  Job type
Permanent
·  Industry
Property
·  External Reference
KH_MM_BSS_86253

Our client are seeking a new Business Support Administrator to work across the business providing administrative support and where appropriate case underwriting support to our specialist teams.

You will work across all our different specialist divisions as workload and duties
demand.

A background within an office environment and a financial services or mortgage company is essential. They are also looking for someone with underwritting sales background.

Key Responsibilities:
* Support to Specialist Consultants in the processing of mortgage or loan applications
* Call handling and monitoring as part of the team
* Assisting correspondence between the sales team and introduces
* Managing a busy inbox of external referrals for new enquiries and responding in a timely and appropriate manner
* Liaising with lenders and third parties on behalf of the consultants
* Complete MI tracking and business case level monitoring
* Booking appointments and managing the diary of the colleagues when requested
* Undertaking basic administrative duties across the business
* Booking appointments with lenders and clients where appropriate
* Working in line with our FCA regulatory requirements, including but not limited to the Data Protection Act, Data Security and Anti Money Laundering procedures

Skills / experience required:
* Motivated and focused self-starter who has the ability to learn new skills quickly
* Strong organisational and communication skills
* Detail oriented with commercial awareness of business requirements
* A strong grasp of written English
* Excellent proof reading skills
* Computer literate in Word, Excel and PowerPoint
* The motivation to go above-and-beyond for our customers
* Able to provide excellent customer service
* The computer and numeracy skills needed to excel in a highly regulated environment
* A flexible approach to work, and the ability to work well as part of a dynamic team
* Positive attitude with a strong desire to learn and progress

Remuneration:
* 25 days holiday per year plus bank holiday
* 6 month induction and probation (bonus scheme available on completion of probation)

If you feel as though this is the role for you and you meet the requirements, then please APPLY NOW!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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