Administration Assistant - Immediate start!

Job description

  Location
Maidenhead, Berkshire
·  Salary
£ 9 - £ 10 / Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
ADMIN-MC/RDJ18

Our client seeks an experienced administrator to support the operations team on a 6 month contract.

Purpose:
Meeting the agreed service levels and ensuring quality and performance standards are met is key to the role.
The role requires a flexible working approach in a rapidly developing office environment.

Customer and Relationship Management:
* Adhere to the service standards as set out in the Policy & Procedures Manual.
* Handle all communication from stakeholders in accordance with Policy & Procedures Manual.
* When required liaise with third parties to provide support or handle queries.
* Develop new and enhance existing relationships with other departments.

Process Management:
* Effectively manage own workloads to ensure all activities are managed to conclusion within SLA's.
* Undertake various administrative processes/ relating to clients mortgage applications while maintaining good working relationships with other business areas.
* Process Mortgage Offers to agreed service standards, and ensuring they are processed in accordance with Policy & Procedures.
* Receiving incoming post/faxes/emails and allocation to correct party.
* Perform any necessary research to ensure all documents are correctly allocated.
* Maintenance of filing system.

Advantageous:
Financial services or mortgage experience is an advantage.

IMMEDIATE START..!!! Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.