Team Lead – Revenue Excellence Center

Job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Team Lead, Revenue Excellence Center, will be a crucial part of our Revenue Management team, responsible for leading a team of support specialists.

Reporting to the Manager, Revenue Excellence Center, you will ensure the smooth operation and optimization of our RMS while providing guidance and support to your team members on day-to-day basis. You will collaborate with other departments and external vendors to deliver outstanding support and contribute to the continuous improvement of our revenue management processes.

The person must be a “super user” of each of the RMS available within Accor, with strong CRS & PMS knowledge, but as well a real team leader with strong organizational capabilities.

Qualifications

Your experience and skills include:

·  “Super-user” of Revenue Management Systems, with proven expertise in revenue management.
·  2 to 4+ years of revenue management experience in hospitality, with ideally background in technology as a plus.
·  Fluent English skills. Second language as a plus (French, Spanish, Portuguese).
·  Strong Working knowledge of PMS (property management systems), CRS (central reservation systems), Channel Management, and other hotel systems and onward distribution.
·  Ability to autonomously work in high-pressure situations, and drive performance and growth of a small team.
·  Good organizational and time management skills.
·  Strong communication skills - Excellent verbal and written communication skills.
·  Passionate about helping leading hotels to capitalize on revenue management opportunities.

Additional Information

• Based at Accor Bangkok Office

• Reports to Manager, Revenue Excellence Centre

• Competitive employee benefits

• ALL Heartist card offering discounted rate at Accor Hotels worldwide