Stewarding Executive

Job description

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

We are seeking a highly organized and efficient Stewarding Executive to join our team in Bengaluru, India. As a key member of our hospitality operations, you will oversee the cleanliness and sanitation of our food service areas, ensuring the highest standards of hygiene and customer satisfaction.

·  Supervise and manage a team of dishwashers, general cleaners, and other stewarding staff
·  Develop and implement training programs for new team members on proper equipment handling and cleaning procedures
·  Ensure compliance with local health and sanitation codes throughout all food service areas
·  Oversee the maintenance and proper use of dishwashing machines and other cleaning equipment
·  Manage inventory of cleaning supplies and operating equipment
·  Create and maintain staff schedules, including duty rosters and vacation charts
·  Implement and monitor waste management procedures
·  Conduct regular inspections of work areas to maintain cleanliness and organization
·  Collaborate with other departments to ensure smooth operations during peak service times
·  Identify and suggest improvements to enhance efficiency and effectiveness of the stewarding department
·  Ensure all staff adhere to personal hygiene standards and proper uniform guidelines
·  Participate in emergency response procedures and safety protocols

Qualifications

·  High school diploma or equivalent (preferred)
·  Minimum of 2 years of experience in a similar stewarding role, preferably in a hotel or large-scale food service operation
·  Certification in food safety management (e.g., ServSafe)
·  Strong leadership and supervisory skills with the ability to manage and motivate a diverse team
·  Excellent communication skills in English, both verbal and written
·  In-depth knowledge of food safety regulations and hygiene standards
·  Familiarity with cleaning equipment, chemicals, and best practices in sanitation
·  Strong organizational skills with attention to detail
·  Ability to work efficiently in a fast-paced, high-pressure environment
·  Physical stamina to stand for extended periods and lift heavy items (up to 50 lbs)
·  Proficiency in basic computer applications for inventory management and scheduling
·  Flexibility to work various shifts, including weekends and holidays
·  Customer-focused mindset with a commitment to excellence in service
·  Knowledge of local health and sanitation codes in Bengaluru, India