Stage - Front Office

Job description

Description de l'entreprise

The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning views across the city, and The Apartment, our unique meetings & events concept.

Description du poste

What you'll do...

·  You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way
·  Deal with the coming and going of guests, making sure all bills are correct and contain no surprises
·  Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels
·  Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to
·  You’re our gatekeeper for the hotel. You know who’s who and what’s what.
·  And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!

Qualifications

What we're looking for...

·  Individuals. You’re looking for a place where you can be you; no clones in suits here
·  Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
·  You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
·  You’re not precious. We leave our egos at the door and help get things done
·  You’re up for doing things differently and trying (almost) everything once
·  If we got stuck in a lift together we’d have a good time and share a few laughs
·  You want to be part of a team that works hard, supports each other and has fun along the way

Informations supplémentaires

What’s in it for you…

·  550€/month
·  Reimbursement of transport cost 80%
·  Food on us during your shift
·  Enjoy a free night at The Hoxton and a meal for two when you first start with us
·  Excellent discounts across the global Ennismore family for you and your nearest and dearest